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Customer Service Sales Resume Miami, FL
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Title Customer Service Sales
Target Location US-FL-Miami
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Candidate's Name
Associate Director of Event PlanningAddress: Street Address  N. Bay Road, Apt. 502NSunny Isles Beach, FL Street Address
Contact: PHONE NUMBER AVAILABLE / PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEQuality focused in Operations Management; Customer Service, Profitability and GrowthExcellence Service QualityOperations/ Budgeting/P&LEvent/Promotion/MarketingStrategic Planning and ExecutionOrganization RestructuringCost Saving Measures/InitiativesOver 30 years experience as Director of Operations to a Private Golf Club Resort, Food & Beverage Director and Real Estate, and Property Management; focused on personalized customer services. Demonstrated ability in identifying problems, analyze causes, and address customer complaints by offering logical solutions.My mission has always been to achieve your goals and exceed your expectations. Now a Realtor whos offers personal service to those clients looking for a great experience, offering assistance for rentals, purchasing, selling or investment in real estate. I want to earn the opportunity to be your realtor for life and everyone you know that might need us regarding their real estate needs.Fluent in communicating in English and Spanish. Adapts at prioritizing tasks and working resourcefully under stress and time constraints with proven performance. Can coordinate and work collaboratively with associates, lead and support a competent team to boost productivity and performance.Today I am working in growing my knowledge and looking to implementing the latest concepts in Real Estate;Manage investment, research foreclosures, short sales, REO and non-traditional real estate transactions.Acquire and manage rental properties.Project Management, property valuation, accurate expense projections, and short hold time management.Analyze cost to maximize returns by improving all aspects of the flip property needs.Repair and MaintenanceProfessional Work HistoryReal Estate Miami 2017  PresentKeller Williams Eagle Realtors  Realtor; A professional real estate agent, committed to negotiate on your behalf, with systems in place to streamline buying or selling your home, with the backing of the #1 Real Estate company in America, Keller Williams Realty.Operations & Project Manager Captiva Lake - Punta Cana in the Dominican Republic 2014  2016Provide strategic level operational leadership and steer organizational objectives to success, through conceptualizing, designing, developing and executing result focused growth strategies. Assume full accountability for startup operations for the new hotel/apartment project, along with management of sales, marketing and branding activities.Administrative Director of Operations La Romana Country Club & Spa La Romana, Dominican Republic 1992  2014Over 22 years experience in the service industry provided executive level leadership to oversee the flawless execution of the Club, Golf, Tennis & Spa services and ensuring the company policies and standards were met while exceeding guest expectations and membership objectives. Oversaw and managed all operations, with duties including hiring, firing, supervising, and training an extensive staff. Managed sales strategies and yield management, staffing levels, security-related matters, and all other property issues.Education & CertificationsBachelor of Art and Science University of MassachusettsSpecialization - School of Hotel, Restaurant and Travel Administration- School of Business Administration- School of Foreign StudiesLanguages - English and SpanishProfessional Affiliations - Nacional Association of Realtors- Florida Realtors- Miami Associates of Realtors

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