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Customer Service Manager Resume Detroit,...
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Candidate Information
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Title Customer Service Manager
Target Location US-MI-Detroit
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Ward Street
Detroit, MI
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE

Summary: Over ten years in customer service experience with the ability of organizing complex projects,training staff and delegating tasks. Good with computer systems and software. Quickly learn procedures and methods. Major strengths in planning, problem solving and communication. Also, can work well with little to no supervision.

Skills: Work well in a high pressure environment.
Strong training skills.
Demonstrated record of high performance standards, including attention to schedules, deadlines, budgets and quality work.
Committed to assisting others.

Experience: O'Reilly Auto Parts Ferndale,MI
Assistant Manager March 2012 to Current
Examined merchandise to ensure that it was correctly priced and displayed and that it functioned as advertised.
Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers.
Opened and Closed the store accordingly to the company's procedures

Advanced Auto Parts Warren MI
Shift Manager/ Delivery Specialist Sept 2004 to Oct 2011
Drove truck or automobile over established route to deliver and sell products, returned parts for defects, and exchanged defective parts and refunded money.
Trained and managed staff
Opened and Closed store According to Company's procedures

Ashley Steward Highland Park, MI
Key Holder Feb 1999 to Jul 2009
Itemized and totaled customer merchandise selection at checkout counter, using cash register and accepted cash and charge card for purchases.
Designed and set up advertising signs and displays of merchandise on shelves, counters and tables to attract customers and promote sales.
Opened and Closed Store according to company's procedures

Education: Harris Adult Center Detroit, MI
G.E.D 1999

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