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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address
(h) PHONE NUMBER AVAILABLE (c) PHONE NUMBER AVAILABLE EMAIL AVAILABLE
SUMMARY
Twenty-five years professional career highlighted by rapid advancement and consistent achievement. Outstanding qualifications in building and managing HR/OD responsibilities. Combining both excellent creative and analytical management experience; covering various industries including Non-Profit, Retail, Direct Selling (DSA) and Manufacturing- all with proven success. Provide superior leadership and communication skills with a solid track record building teams, increasing awareness and managing conflict. Skilled in recruitment, negotiation, small business development and matrix processes. Expertise in performance management and communication effectiveness. Dedicated, detail-oriented reputation. Proficient in all Microsoft applications.
QUALIFICATIONS
Leader/Mentor/Coach
Relationship Builder
Strategic Planner
Organizer
Recruiter
Performance Builder
Process Establisher
Team Player
Creative Initiator
OBJECTIVE
To direct the Human Resource functions of an organization to the successful completion of its goals; serving
the employee-base by promoting mission-loyalty, expanding education and increasing involvement.
PROFESSIONAL EXPERIENCE
HR/OD Global Learning & Development Specialist, TIMET, Toronto, OH 2011 - 2016
One of two North American Specialists that provided recruitment support, behavioral interviewing, training & performance-management coaching to all TIMET locations (union & non-union) & other Special Metals Group/PCC companies. Designed, developed & delivered all management level-specific training programs: concentration on succession planning, open-enrollment presentations & supervisory soft skills; team building & salaried performance management plans. Mediated labor relations, instructed successful on-boarding & orientation, oversaw the implementation of a $5M contingency plan & designed employee engagement projects. Created & maintained annual training budget, monitored LMS qualifications & administered educational reimbursement program.
Manager of Human Resources and Training, REIMBURSEMENT CONCEPTS, Weirton, WV 2009 - 2011
Conducted all HR/OD phases of recruitment, hiring & orientation training for a full service outsourcing, staffing & consulting service for home infusion, home health A/R & collections. Developed structured policy & procedures in conjunction with penning job descriptions & an employee handbook for a young, fast-growing small business. Maintained all aspects of benefit negotiations & implementation. Developed a formal salary structure & formal performance review process. Coached supervisor development & customer service skills. Coordinated launch of a second location in Tempe, Arizona.
Training & Development Specialist, THIRTY-ONE GIFTS, Johnstown, OH 2008 - 2010
Remotely developed curriculum & coached executive levels of the independent sales field to strengthen their knowledge of small business practices, leadership & entrepreneurship. Launched level-specific courses for national conference & began company s e-learning & blended learning initiatives. Maintained a freelance writing/coaching relationship with Thirty-One through 2011, supporting the senior sales fields continuing education.
Candidate's Name PAGE 2
District Sales Manager, AVON, INC. New York, NY 2003 - 2008
As a Corporate Field Manager, I oversaw 400 (approx.) independent representatives in the tri-state area providing product training, sales development & business coaching with significant responsible for district recruitment efforts & New Representative development. Drove Avon s multi-level marketing program through successful mentorship of Ind. business teams. Conducted tactical planning & analysis of field performance. Recruited & trained 15-20 new reps bi-weekly. Examined performance vs. projections. Forecasted representative efforts based on key performance indicators.
District Director, MUSCULAR DYSTROPHY ASSOCIATION Carnegie, PA 2002 - 2003
Oversaw district non-profit office of 12 associates, on-going temporary staff & numerous volunteers. Prospected, recruited & trained companies to support MDA s cause-marketing program. Designed & launched community fundraising events & social affairs; PSA s & media presentations. Coordinated local broadcast of the MDA Labor Day Telethon of talent, presentations, contributions & phone bank volunteers. Achieved an annual $1M fundraising goal.
Sales Training Manager, THE LONGABERGER COMPANY Newark, OH 1995 - 2002
Seven years of progressive experience in Sales Field Training, HR Training & Sales Field Development culminating with the management positions of Manager of Sales Training followed by Manager of Incentives & Recognition for an independent sales field of 78,000+. Managed national performance recognition program. Designed & maintained consultant business kits & support literature for recruitment. Analyzed weekly sales field performance vs. company projections. Conducted all phases of company s sales field incentives. Created & delivered training programs for company meetings & sales field events. Developed multi-media tools, educational plans & web-based trainings to drive growth at each Consultant level. Mentored Sales Training staff (6) of coordinators, curriculum developers & trainers. Developed & maintained budgets from $1M to $2.5M annually.
Human Resources Generalist, LAZARUS DEPARTMENT STORE, Zanesville, OH 1991 - 1995
Administered HR policies & procedures established by Lazarus for 3 local apparel stores. Hired, trained & developed associate staff for each location. Conducted on-going associate development sessions. Maintained confidential personnel files. Managed the compensation & benefit programs, employee communications & incentive programs. Oversaw performance evaluation process & maintained biweekly payroll.
Job Developer, ARC of FAYETTE COUNTY, Uniontown, PA 1989 1991
Initiated, established & maintained individual or group employment through community marketing of Targeted Job Tax Credits (TJTC) as well as trained & observed newly placed individuals. Worked with employers in an amicable way ensuring employer s job expectations were met. Acted as liaison between employers, individuals & their families.
EDUCATION
Masters in Business Administration (MBA) Kennedy-Western University
Concentration: Human Resources & Organizational Development
Bachelor of Science in Consumer Affair (BS) Indiana University of Pennsylvania
Concentrations: Business Administration & Marketing
AFFILIATIONS and CERTIFICATIONS
Association of Training and Development (ATD)
Society of Human Resource Management (SHRM)
National Association of Professional Organizers (NAPO)
Certified Professional in Learning & Performance (CPLP)
Professional in Human Resources (PHR)
INSIGHTS- Certified Practitioner of Behavior Management
Prior certifications in DiSC, MBTI, Franklin-Covey
Indian Creek Baseball Softball Association- Board Member |