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JAMESTOWN, PA, Street Address , US(H)PHONE NUMBER AVAILABLE; (C)PHONE NUMBER AVAILABLEEMAIL AVAILABLEWork ExperienceAugust 2019 - PRESENT2Can Express, Inc., Office Manager (Management)Invoicing, AR/AP, Office Operations, Multi-Line Phone System April 2019 - August 2019Dr. John Ziegler, Podiatrist, Office Manager (Management) Patient scheduling, Accounts Receivable, Bank Deposits, Medical Coding & Billing,kkFebruary 2019 - April 2019Wesbury United Methodist Retirement Community, Unit Manager (Management)Patient chart managementPatient admissions and discharges processingPatient appointment scheduling and transportatio scheduling Assist doctors on doctor patient visit daysMaintain PA State medical reportsAssist Nurse Manager with all daily procedure and routines February 2000 - May 2002Armstrong Cable, Customer Service RepresentativeContact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation.Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.Check to ensure that appropriate changes were made to resolve customers' problems.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Solicit sales of new or additional services or products. Determine charges for services requested, collect deposits or payments, or arrange for billing.Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Processed daily technician work ordersEducationCrawford County Career and Technical Center-Medical Secretarial Program, CertificateThe Art Institute of Pittsburgh, n/a1986Meadville Area SHS, Diploma |