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Click here or scroll down to respond to this candidateObjective Newest contact # PHONE NUMBER AVAILABLE or PHONE NUMBER AVAILABLE
To continue to improve the lives of others, whether, it be through my hands on
expertise, or behind the scenes, in doing this
I will be helping your institution prosper and grow, as will I !
Profile
Motivated, personable business professional with multiple state licenses for eyeglass
fitting and, or hearing aid fitting and a successful 17 year track record of profitable
small business ownership. Talent for quickly mastering new technology. Diplomatic and
tactful with professionals and nonprofessionals at all levels. Accustomed to handling
sensitive, confidential records. Demonstrated history of producing accurate, timely
reports meeting stringent guidelines.
Flexible and versatile able to maintain a sense of humor under pressure. Poised and
competent with demonstrated ability to easily transcend cultural differences. Thrive in
deadline-driven environments. Excellent team-building skills.
Skills Summary
Project Management Computer Savvy Insurance Billing
Report Preparation Customer Service Accounting/Bookkeeping
Written Scheduling FrontOffice Operations
Correspondence Marketing & Very Numerous Other
General Office Skills Sales Talents, see education.
Professional Experience
QUALIFICATIONS:
Acquired State of Ohio Optical Dispensers license in 1983
Acquired State of Kentucky Optical Dispensers license in 1985
Acquired State of Ohio Hearing Instument Specialists license in 1986
Acquired State of Kentucky Hearing Instrument Specialists license in 1986
CUSTOMER SERVICER /MARKETING/PROBLEM SOLVING
Oversee frontoffice operations and provide impeccable customer service:
Built a clientele supported by 60% 70% referral business.
Develop and implement strategic marketing plan for business:
Launched a thriving private practice, building revenue from year one to year
twenty.
Many MDs subsequently became patients, and referred family members as well.
Increased client base by onethird resulting from MD referrals.
Professional Experience, continued
MULTISITE OWNER AND PRACTITIONER OF STOVER HEARING AIDS
Facility rental/maintenance.
Patient scheduling for busy office averaging 38 appointments weekly as well as
numerous walkins.
Finances: accounts payable/receivable, invoicing, insurance billing, budgeting.
Employment History
Supersystems,D.B.A. Lyric Optical
2011current
Supervisor of production, along with Maintenance on all machines.
STOVER HEARING AIDS Cincinnati, Ohio ; Northern Kentucky
Owner/Operator, 1989 to 2010
L.M. PRINCE / BENSON OPTICAL
Branch Manager, 1986 to 1989
L. M . Prince/House Of Vision
Optician/Hearing Aid Specialist Apprentice 1983 to 1986
Education
UNIVERSITY OF CINCINNATI
Associates Degree in PreBusiness 1983
COLERAIN HIGH SCHOOL
College Prep Diploma 1981
University of Cincinnati
20122013 Stationary Steam Engineer's Certificate Program
Because I wanted more!! This was a night school class which I did just to
broaden my knowlege of things. Not as satisfactory as I thought.
Recently obtained a License to sell Life and Health Insurance in ohio_
References Available upon Request
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