Candidate Information Title Customer Service Support Target Location US-OH-Strongsville Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Customer Support ProfessionalProfileOver 20 years of experience in clerical and bi-lingual customer service support with a proven history of resolving complaints to the customers satisfaction. StrengthsBi-lingualSpanish/EnglishStrong written & verbalcommunication skillsCustomer complaintresolutionEmployment HistorySears, Support Specialist 2010  2019Assisted all local departments with bi-lingual customer supportWorked with technicians in the field to ensure all service orders were coded and billed correctlyUtilizing Sears internal systems located appliance parts and closed out service ordersUsing Microsoft Word, drafted customer communicationsWorked with Spanish language customers to clarify appliance problems and find appropriate resolutionHuntington Bank, Advanced Collections 2009  2010Contacted customers in arrears to setup re-payment plans or car re-possessionAssisted with cross-training new associatesEducation & Technical SkillsProficient in Microsoft Office applications (Outlook, Word & Excel)High school graduateMartha HartiganStrongsville, Ohio PHONE NUMBER AVAILABLEEMAIL AVAILABLE