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Title Manager Customer Service
Target Location US-NC-Fayetteville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address   PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVETo work with an agency that services the community and provide services for betterment of life.EXPERIENCEFEB 5, 2019  APRIL 15, 2019SUBSTITUTE TEACHER GRADES K-12-CUMBERLAND COUNTY SCHOOL SYSTEMIn the absence of the permanent teacher monitor the classroom, assign work, ensure child safety and order in the classroom. Report any discipline or behavior problems in accordance with set rules and regulations. Report to principal or returning teacher any issues or concerns.JAN 29, 2001- MARCH 30, 2018CLAIMS REPRESENTATIVE, US RAILROAD RETIREMENT BRD, ATL GAProvided retirement, disability and survivor benefits services to railroad workers and their families by telephone, email and in person. Provided information on as well on other Federal programs such as Medicare, Social Security, Veteran Benefits, state benefits, etc. Also provided assistance for unemployment and sickness benefits for out of work railroad workers. Interviewed, processed applications for benefits, proofed and approved request for payments. Entered data from application into computer, filed appeals under all programs, coordinated with headquarters to resolve issues and an array of other related services.Supervisor: Robin Odum, District manager, (678)608-4200 or (877-772-5772)JULY 1999  JAN 26, 2001INTERVIEWER II, CUMBERLAND COUNTY VETERANS SERVICE OFFICE, FAY NCAs an interviewer, on a daily basis in person, telephonically and by written letter provided information on eligibility for retirement, disability, survivors, student and other benefits, estimates of payments, assisted with claims to veterans and their families.Supervisor: Juanita Pilgrim, Deputy County Manager, retired.EDUCATIONDEC 1999BACHELOR OF SCIENCE, FAYETTEVILLE STATE UNIVERSITY, FAY NCEDUCATION MAJOR/ELEMENTARY-NON DEGREEBS-SociologySKILLSRelates well to people of all agesEasily adapts to different situationGood listenerExcellent communicatorComputer literateACTIVITIESEnjoy reading and working with young people. Taught Sunday school for the last five years at a Baptist church; planned activities for special events and assisted director in all aspects of the program.Customer service experience working with Fay Housing Authority (housing manager leasing), Military Family Housing (leasing and assignments); Army Education Center (counseling and registration); Sunday school teacher for ages 5-12; volunteer in a church food ministry sorting, distributing and assisting customers with food selectionsREFERENCESCrystal Pargo, Supervisor, DMV, Raleigh NC (919) 332-6481, EMAIL AVAILABLE (personal reference)Angela Kearney, Contracting Officer, Ft Bragg NC, PHONE NUMBER AVAILABLEEMAIL AVAILABLE (personal reference)

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