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Title Technical Writer Manager
Target Location US-TX-Dallas
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Candidate's Name
PHONE NUMBER AVAILABLEEducationBS Computer Science/Mathematics Troy State UniversityProfessional experienceRGM Taco Bell Corporate May 2015- CurrentAs the Restaurant General Manager I serve as the key and central figure in the operation of our restaurants. I had the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.Additional Responsibilities Include:Creating value for our shareholders through efficient operations, appropriate cost controls, and profit managementEffectively manage a RGT-owned restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times.Controls day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant teamEnsures OSHA, local health and safety codes, and company safety and security policy are metControls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actionsAtlas Operating - Houston TX February 2012- March 2015Oilfield Data Production CoordinatorResponsibilities:Prepare and execute funding of account receivable packages and documentation in accordance with establishment guidelines and performs various activities in the finance areaCoordination of mid-stream activitiesResponsible for interfacing with gathering, processing and marketing entities involved with delivering oil and gas to marketCommunicate with field personnel, pipelines, marketers, gas schedulers, pumpers, and shippers to optimize productionIdentify potential capacity constraints and work with field personnel, facilities group and interconnecting pipelines to maximize oil and gas flowsAssured that each Pumper optimize each well on assigned route given daily operating conditions.Responsible and accountable for reporting all fluids on each assigned pumpers route;Provided added assurance for accurately record meter readings, pressures, and production volumes for report;Work professionally and respectfully with landowners and all others at all times while performing job;Amerisource Funding Lending Institute  Houston TX October 2010  January 2012Operations Assistance/Account ManagerResponsibilities:Prepared and executed funding of account receivable packages and documentation in accordance with establishment guidelines and performs various activities in the finance areaSpecializes in financing invoices from businesses that have cash flow problems due to slow-paying customersPurchase the accounts receivable from their clients at a small discountMEI Technology Johnson Space Center  Houston TX July 2007  July 2010Technical WriterResponsibilities:Provided documentation support as well as Identifying and reporting off-normal conditions, evaluating the conditions and their effects, identifying causal factors, recommending various types of corrective actions, tracking the implementation of corrective actions, and managing the overall environmental and thermal controls for the International Space Station system.Shell Information Technology International - Houston TX April 2007  July 2007Technical WriterResponsibilities:Technical Writer and Quality Assurance Focal PointWrote standard Disaster Recovery Documentation PlansDefined Critical Computer Apps, Data Recovery, Mainframe or Server failure and process restorationEnsured existing documents were updated by the current owner with respect to accuracy, completeness and conformity to standardsSan Jacinto College  Pasadena TX September 2006 - 2009Adjunct Instructor Microsoft ApplicationResponsibilities:Provided Instructional guidance for the Continuing & Professional Development Division in all facets of Microsoft Computer ApplicationsServed as Facilitator/Trainer for Essentials of Leadership and Management seminars and workshopsTraining Certification through Development Dimensions International and Achieve GlobalErgos Technology - Houston TX December 2006Technical WriterResponsibilities:Prepared case studies on technology and turnkey solutions.Researched and wrote white papers on cutting edge technologies.Composed journal articles on topics relevant to the company.Epro LLC Johnson Space Center - Houston TX May 2004- July 2006Technical WriterResponsibilities:Wrote and edited Disaster Recovery Procedures as they relate to day-today operations Identified potential causes of downtime, data loss as well as provided protection against worst-case scenariosWrote processed and procedural training documents related to NASAs Astronauts Developmental training skills in the Neutral Buoyancy Laboratory.

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