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Street Address River StreetDickson City, PAPHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVE: To employ my knowledge and experience with the intention of securinga professional career with opportunity for challenges and career advancement,while gaining knowledge of new skills and expertise.SKILLS: Trustworthy and ability to handle sensitive and confidential information.Efficiency in operating terminal and entering data.Detail oriented.Experience:Data Entry SupervisorAffiliated Monitoring - Union, NJDecember 2018 to PresentEntering customer data into prescribed database softwareEnsuring that accurate data has been entered into the databaseFollowing data program techniques and procedures to maintain data entry requirementsVerifying, reviewing, and correcting entered informationConferring with Dealers regarding incomplete informationMaintaining confidentiality regarding data contentsAfter Hours Staffing CoordinatorAll American Healthcare Services Inc - Newark, NJPresentCoordinate daily service schedules for in-home attendants to ensure timely staffing based on available labor variables.Daily and ongoing telephone communication with internal, external staff, clients, their families and the public.Monitor and update via industry scheduling computer software of schedules, employee and case notes.Conduct applicant assessments, multi-phase new hire processing, and presenting case profiles.Assist supervisors in maintaining quality of service delivery and recommend changes as needed.Communicate program plan to on-site staff to promote and maintain the clients independent lifestyle.Customer Service Call Center ManagerRugged Outfitters - Mahwah, NJFebruary 2014 to December 2018Receive orders by fax or email from customers and punch them in the appropriate system Verify order information from the customer Process customer orders through various means such as telephone and email Communicate with agents and external agencies to ensure product availability Follow up on order status and customer feedbackMaintaining minimal error rateMeeting Production Goals on a daily,weekly, and monthly basisProperty ManagerThe Executive House - East Orange, NJAugust 2011 to July 2014Scheduling and overseeing all maintenance and care of the apartments, buildings and grounds; as well as collecting rents, responding to all rental leads and leasing apartments. Scheduling and overseeing all painting, plumbing, minor electrical, repairs in all occupied apartments and upgrading vacant apartments; cleaning hallways, lawn maintenance and snow plowing, Leasing, administration, as well as resident retention.Education:Star Technical Institute, Newark, NJ-(Surgical Technology)Union County College, Cranford, NJConcorde School of Hair Design, Bloomfield, NJMercer County College, West Windsor, NJSt.Vincents Academy-High School/College**REFERENCES AVAILABLE UPON REQUEST** |