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Phone: PHONE NUMBER AVAILABLE ? E-mail: EMAIL AVAILABLECAREER OBJECTIVEAccomplished and results-driven production management professional. MBAgraduate seeking an opportunity to use my strong leadership experiencewithin a team-oriented company. 12+ Years production management experience.Excellent people and communication skills using a team-oriented, team-focused management approach. Experience with Kaizen and Kanbanmanufacturing formats.VALUE OFFERED . Relationship Building - merges solid interpersonal and communication skills to forge, nurture and maintain strong business and customer relationships. Enthusiastically collaborates with internal colleagues to achieve established goals and expectations. . Knowledge and Expertise - displays expertise in production management, project management, personnel management, customer service, JIT manufacturing, goal setting, strategic planning, time management, resource planning, HR, prioritization and delegation. . Experience with Kaizen & Kanban, lean-focused manufacturing environments. . Team Building and Motivation - effectively communicates with and motivates team members, fostering an atmosphere of teamwork and collaboration with an emphasis on goal attainment. . Customer-Client Service - blends integrity, innovative thinking and leadership attributes to ensure first-rate customer satisfaction. Optimizes production\delivery using strong decision-making talents, critical thinking skills and an unwavering drive to excel. . Competitive Drive & Strategic Thinking - personable, persuasive and highly respected for production-manufacturing acumen, displaying a positive leadership approach and consistently surpassing goals.PROFESSIONAL EXPERIENCEProduction Supervisor, Grupo Antolin, Spartanburg, SC, 2018 to Present . Ensure all production, S&R, and quality goals are met. . Coach, mentor and train associates on job specific requirements as well as track and record training. . Ensure compliance of employees to processes, work instructions and standard work. . Promote a safe work environment by correcting unsafe practices or machine hazards and providing corrective actionProduction Supervisor, Akebono Brakes, Columbia, SC, 2018 to 2018 . Monitor procedures and standards to efficiently produce and maintain high quality products . Supervise, train, and coach all production employees. . Identify product workflow and coordinate with all other departments. . Achieve excellent productivity, customer service, cost, quality, and safety through both individual and team contributions. . Responsible for all aspects of production operations, from material flow to daily staffingLead Service Technician, Alphanumeric System, Inc., Columbia, SC, 2006 to2018 . Seamlessly manage a diverse range of competing priorities with responsibility for troubleshooting, repairs, installations, configuration, debugging, testing and user support among others. . Function as a member of the deployment team with responsibility for software and hardware installation and configuration in accordance with company goals and objectives. . Collaborate closely with colleagues to ensure the timely and effective resolution of complex technical problems relating to servers, desktop pc's, notebook computers and printers.Operational Support Analyst, Palmetto GBA/ T.M. Floyd, Columbia, SC, 2005to 2006 . Directly contributed to company performance by offering expertise, reliability and continuity in all areas of the technical support function, leading to optimized levels of operational performance. . Provided the highest levels of technical support to all Customer Support Representatives and utilized proven technical expertise and solid analytical talents to resolve complex technical problems swiftly. . Fielded a continuous stream of telephone calls while maintaining the daily flow of activities, providing immediate corrective actions that restored technical services within minimal downtime. . Applied solid critical thinking talents to evaluate problems, identify faults and root causes and carry out effective troubleshooting and repairs to maintain the highest standards of usability and efficiency.Machine Operator, Express Personnel/Arvin Meritor, York, SC, 2004 to 2005 . Demonstrated resourcefulness in the production process, loading and unloading components into a high speed indexing machine and assembly parts in accordance with customer specifications. . Earned management recognition for an exemplary work ethic, a demonstrated ability to achieve and exceed challenging production targets and for maintaining superior quality standards. . Served as an information resource to staff members and delivered comprehensive on-the-job training, improving employee flexibility, accountability, performance, morale and retention.Help Desk Technician, DP Connections / CTG Systems, Charlotte, NC, 1998 to2003 . Performed the full spectrum of help desk activities, providing end user support in all areas of computer operation, repairs and maintenance and Internet applications. . Provided onsite repairs and maintenance for select customers, forging and maintaining strong professional relationships that enhanced the company profile externally. . Utilized proven time management skills to handle diverse responsibilities including software and hardware installation and configuration, troubleshooting, repairs, maintenance and testing. . Exercised outstanding interpersonal and analytical talents to provide timely and effective resolutions to complex customer concerns and problems without loss of client goodwill or risk of further escalation.Production Supervisor/Steel Mill-Manufacturing Supervisor, AccurideInternational, Charlotte, NC,1987 to 1998 . Strategically directed day-to-day operations within a fast-paced, time sensitive manufacturing environment with responsibility for HR, goal setting, production, quality, ISO compliance and safety. . Manufacturing of steel ball bearing slides for various industries. . Provided leadership and direction to +30 staff members in the execution of daily responsibilities and established a high performance, innovative team that worked cooperatively to achieve common goals. . Developed and coordinated an intensive program of cross-training that increased staff flexibility and improved performance, accountability, morale and overall retention, facilitating succession planning. . Responsible for all HR functions including hiring and recruitment, training and development, performance evaluation, administration of the disciplinary and grievance policies and terminations. . Developed and implemented challenging production, quality, scrap and efficiency goals and streamlined manufacturing processes to optimize efficiency and productivity levels. . Maintained the highest standards of quality control in all areas of the manufacturing process, and within the incoming inspection, final inspection, acceptance and testing operations. . Leveraged an in-depth knowledge of Just In Time (JIT) manufacturing principles to optimize production performance, maintain optimum inventory levels and increase productivity levels. . Enforced stringent operational, quality and engineering procedures and manufacturing policies to ensure compliance with ISO 9000 standards.EDUCATION Masters of Business Administration, Gardner Webb University, Boiling Springs, NC, 08/08 Bachelor of Science in Business Administration, Gardner Webb University, Boiling Springs, NC, 05/05CERTIFICATIONSMicrosoft Certified Professional (MCP)Dell Certified TechnicianHP Certified TechnicianCOMPUTER SKILLSWindows 95/98/2000/XP; Novel; Microsoft Office Suite (Word, Excel,PowerPoint, Access); knowledge of Cisco routers and switches and InternetApplications |
