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Title Manager Customer Service
Target Location US-IL-Chicago
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  S. Harlem Unit 3WChicago Ridge, IL Street Address
PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARY: Degreed Logistics Coordinator with extensive experience with inbound and outbound logistics in a Manufacturing Environment. Responsibilities include Managing against strict material budgets by maintaining inventory control, and Forecasting materials. Experience has led to the knowledge of Import/Export, ERP System, MAS200, Inbound and Outbound Carriers, SAP and Microsoft Office.EXPERIENCE :April 2013  September 2016 Inventory/Control/Distribution/Customer Service, CCI Manufacturing, Lemont, ILResponsibilities:Own all functions of the Shipping Department including Bulk Tank Trucks, Dry vans, Ocean/Rail Containers. Also processed all shipments from 5 Different Packagers locationsPrepared Daily Shipping schedules for the Truck Lines so that we could maintain order and load bulk tankers in a timely manner. This was a task that took time and use of a Macro to ensure that each loading station was utilized to the proper tank and that no like products were being loaded at the same timeProcessed customer orders as they came in to our email.Processed all orders that were transferred in via EDI systemWork on reducing cost/spending on freight and small package shipmentsWorked on keeping our freight demurrage cost down by better planning and schedulingTrained on our new AX Program and helped write manuals for other usersBack up person for the purchasing department which included order raw material product from our vendorsAugust 2012  April 2013 Accounting/HR Manager, Maren Engineering, South Holland, ILResponsibilities:Own all functions of the Human Resource Department including payroll, benefits, workers comp. and 401KAccounts Receivable and Account Payable Manager overseeing entire departments including issuing of all checks and balancing of bank accountsPrepare all financial reports for end of month and end of quarter.Provide weekly cash analysis report to PresidentWork on reducing cost/spending on freight and small package shipmentsPrepare all Tax forms and Sales Tax Forms as required by the states of California, Illinois, Indiana, Washington, and LouisianaJune 2008  January 2012 Traffic & Operations Manager, MPC Group LLC, Chicago, ILResponsibilities:Serve as general Operations support for the organization/leadership team as well as managing all outbound international and domestic shipments and inbound materials as Traffic ManagerOwn freight and small package relationships and contracts with both large corporations (e.g. FedEx and UPS) and regional freight carriersManage against strict material budgets by maintaining inventory controlForecast material needs within newly launched ERP system, MAS 200Support Purchasing Manager in ensuring proper inventory levels and drive all inventory functions including cycle counts and reconciliationExecute regularly assigned special projects by VP, Operations including challenging collections, payroll changes, telecom problem resolution, new hire on-boarding and benefits enrollment, insurance claim management and IT help ticket response and supportJanuary 2005  May 2008 Production Coordinator, WR Grace (Chemical Division), Chicago, ILResponsibilities:Planned production by utilizing MRP on SAPForecasted needs within MRP (SAP), and produced schedule of material to be manufactured for plant personnelPosted batch cards for four different departmentsPlanned and scheduled all shipments (tanker and van)Maintained all reports using SAP and ExcelHandled all inventory functions, including cycle counts, reconciling variances, assigning batch numbers, picking and processing ordersOctober 2003  January 2005 Office Assistant, McMaid-Southwest, Hickory Hills, ILResponsibilities:Scheduled appointments with customersArranged travel schedule for cleaning crewsOrchestrated Payroll, Billing, Accounts Receivable and BankingMay 1995  July 2003 Office Manager, Imprint Design, Justice, ILResponsibilities:Forecasted needs of customers, and ordered necessary suppliesManaged Accounts Receivable and Accounts PayableManaged Benefits administration and HR functionsPerformed customer serviceSupervised an office of four staff membersDecember 1991  April 1995 Executive Food Buyer, Elite Fund Raising, Crestwood, ILResponsibilities:Purchased food for a home delivery programWorked directly with customers, accepting incoming orders, and creating POs to go out for deliveryHandled payment collections, A/R, and A/P functionsMet with suppliers and negotiated contract terms, lead times, and deliverablesWorked extensively with Microsoft ExcelSeptember 1984  October 1991 Traffic Manager, Magruder Color Co., Bridgeview, ILResponsibilities:Worked with truck lines to negotiate rates/route trucksLed and assisted cycle countsWorked with customers directly, taking incoming orders, creating POs and inputting orders into systemEDUCATION:July 2000 Lakeland College, Mattoon, ILReceived certification in Computer Technology (4.0 GPA)May 1996 Lewis University, Romeoville, ILObtained a Bachelors Degree in Business Studies (3.9 GPA)SKILLS: SAP Super User - Sage MAS 200Microsoft Office Suite Including Excel, Word and PowerPoint10-key Data Entry - Peachtree AccountingAX System - Navision - Kronos Time ManagementREFERENCES: Reference Letter and Reference Contact Information Available

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