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Street Address E 127 AVEApt MTampa, FL Street Address
Phone: PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveTo secure a challenging position in which I can utlize my experience with a growing company.Employment HistoryMember Services Rep08/2018 to present Ironbow Technologies Tampa, FLReceived inbounds for an insurance company, dealing with enrollment, claims,benefits and paymentsCustomer Service/Tech Support06/2009 07/2018Computer Generated SolutionsTampa, FLI answered inbound calls performing such duties as customer service, client support, human resources. Assisted client with technical support for minor pc issuesBilling Clerk/Customer Service Operator12/2007 - 07/2008All Medical PersonnelTampa, FLExtensive data entry of requistions and diagnosis codes of reports of patients after being seen.INTAKE COORDINATOR11/2005 - 09/2007BINDER AND BINDERTAMPA, FLContacted prospective client for Social Security advocate firm. I was responsible for getting dates of disability, medication, doctor and hospital information; also filling out necessary formsKey Entry Operator07/2004 - 09/2005ConcentraTampa, FLEntered into PC workman's comp claims; edited and correcting if necessaryCustomer Care Senior Rep11/2000 - 02/2004Verizon WirelessTampa, FLReceived incoming calls from wireless customers with billing inquiries, rate plan changes and activationsMember Services Representative02/1998 - 02/2000Oxford Health PlansTampa, FLReceived incoming calls from members of insurance plans inquiring about claims and coverage.Customer Service Rep09/1996 - 02/1998Kelly Services(Post Office )Tampa, FLReceived incoming calls from postal customers inquiring about express mail, zip codes and certified mail.Data Entry Clerk07/1992 - 07/1997Quest LabsTampa, FLEntered specimans into PC for processing in medical lab.Education HistoryCompletion DateIssuing InstitutionLocationQualificationCourse of Study11/2008New Horizon Computer Learning CenterTampa, FLVocational School CertificateInformation Technology08/1992Irwin Technical SchoolFLAssociate's DegreeComputer Operations09/1986ITT Technical InstituteTampa, FL2 Years of College or a Technical or Vocational SchoolElectronicsCertificationsCertification TitleIssuing OrganizationCompletion DateMicrosoft XP ProfessionalMicrosoft10/2008A+ 2006 Objectives Part 2New Horizons09/2008Network +New Horizons Computer Learning Center09/2008A+2006 Objectives part 1New Horizons Computer Learning Center08/2008 |