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Title Customer Service Data Entry, Microsoft word.microsoft Excel
Target Location US-AL-Madison
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Candidate's Name
Street Address  Abby Lane Apt. DMadison, AL Street Address
Cell: PHONE NUMBER AVAILABLEObjective: Seeking a position in a company with an opportunity for growth based on performance. Certified Phlebotomist Fast learner, adapting easily to new protocols Highly organized and dedicated Great attitude and personality Excellent oral and interpersonal communications skills Accustomed to multi-tasking environment Team playerEducation:CLP Licensed December 2008: Phlebotomy coursework/ 1 year basic Curriculum Bevill State Community CollegeHamilton, AL 35594Hamilton AL /SumitonDecember 2002: Graduate, Bob Jones High SchoolMadison, Al 35758Huntsville Hospital Lab250 Governors DriveHuntsville, Al .35810PHONE NUMBER AVAILABLEJan.2019- present Obtain blood and other specimens as ordered by a license health care provider, label the specimen collection tubes with patients name and DOB, time of collection, collection source, etc., file lab slips and incident reports, preserve and refrigerate specimens, distribute specimens to the correct racks or location, answer phones and direct calls to appropriate clinical personnel and lab technician, retrieve specimens from drop off bin and couriers, properly dispose of contaminated sharps. Interact with doctors, nurses, clinical staff and patients from infants to geriatric persons. Use proper phone etiquette and client service abilities as part is part of my daily routine. Received and scheduled patients for specimen collection. Records management, data entry, and bookkeeping skills are routinely done. Collect timed specimens, being aware of the importance of timing in instances such as therapeutic drug levels, follow established guidelines for laboratory specimens. Initial, date and record blood specimen tubes collected. Match all laboratory admission forms and specimen tubes; properly complete laboratory accession records. Follow all laboratory safety rules; order and process incoming supplies; keep blood training trays neat and clean. Maintain work area cleaned and stocked with supplies Perform other office duties such as data collecting, filing, charging, aiding technologies etc. Walmart8650 Madison BlvdMadison, Al. 35758PHONE NUMBER AVAILABLEJanuary 2015- December 2017 Baker for all bread that Walmart provides Insuring that all products are quality and are up to standards. Taking orders for cakes and other products Walmart provides Making sure that no products are out of date Insuring shelves are stockedCaptain Ds (Hospitality Leader)407 McFarland BlvdTuscaloosa, AL 35404PHONE NUMBER AVAILABLEJune 2016-December 2016 Monitoring/assisting employees with daily tasks, making sure they are done properly Planning schedules for employees and Human resources Daily inventory of supplies and restocking shelves Providing customers with accurate, fast and friendly service in a fast paced working environment ensuring that correct financial transactions were made. Responsible for interfacing with co-workers, customers, and management, resolving customer complaintsMcDonalds Corp. (Cashier/Customer Service rep.)8841 Madison BlvdMadison, AL 35758November 2014 Jan.2015Four months of practical experience in a fast food setting to include working third shift. Exceptionally skilled at being personable and taking orders, recording them into the computer, taking money from customers and providing change Responsible for customer food orders, arrange items either on trays for dine-in customers or in bags for drive-through orders Highly trained in handling cash and contents of the cash drawer dutifully Extensive knowledge of matching cash in hand and in database Ensure correct amount of money changes hands and safely goes into drawers Familiar with all areas of the McDonalds restaurants CaregiverMrs. Essie Metcalfe PHONE NUMBER AVAILABLEP.O. Box 342Sulligent, AL 35586September 2011-November 2014Caregivers for grandmother. I lived and worked in my grandmothers home. I assisted her with all her daily activities, such as bathing and bathroom functions, feeding, grooming, taking medication, and housework. I prepared all meals and did all the shopping. I made all her doctor appointments and transported her to all appointments and church.Northwest Medical Center1530 US Hwy 43Winfield, Al 35594PHONE NUMBER AVAILABLEMarch 2009-September 2011 Obtain blood and other specimens as ordered by a license health care provider, label the specimen collection tubes with patients name and DOB, time of collection, collection source, etc., file lab slips and incident reports, preserve and refrigerate specimens, distribute specimens to the correct racks or location, answer phones and direct calls to appropriate clinical personnel and lab technician, retrieve specimens from drop off bin and couriers, properly dispose of contaminated sharps. Interact with doctors, nurses, clinical staff and patients from infants to geriatric persons. Use proper phone etiquette and client service abilities as part is part of my daily routine. Received and scheduled patients for specimen collection. Records management, data entry, and bookkeeping skills are routinely done. Collect timed specimens, being aware of the importance of timing in instances such as therapeutic drug levels, follow established guidelines for laboratory specimens. Initial, date and record blood specimen tubes collected. Match all laboratory admission forms and specimen tubes; properly complete laboratory accession records. Follow all laboratory safety rules; order and process incoming supplies; keep blood training trays neat and clean. Maintain work area cleaned and stocked with supplies Perform other office duties such as data collecting, filing, charging, aiding technologies etc. Dollar GeneralHwy 278Sulligent, Al 35586PHONE NUMBER AVAILABLEJune 2008 - February 2009 Provided customers with accurate, fast and friendly service in a fast paced working environment ensuring that correct financial transactions were made. Stockings shelves and conducting inventory. Responsible for tender and interfacing with co-workers, customers, and management. TJ MaxxOld Monrovia Rd.Huntsville, Al 35801PHONE NUMBER AVAILABLEJanuary 2005  August 2006 Jewelry representative, responsible for answering incoming calls and directing calls to the appropriate area within the store. Responsible for maintaining the jewelry department ensuring cleanliness and organization. Responsible for assisting and advising customers on merchandise and sales. Responsible for markdowns, customer service desk and cashiering. Accustomed to interfacing with all levels of management and ensuring customer satisfaction. References Furnished upon request

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