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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Midlothian, VA Street Address
Top-performing, results-driven healthcare administrator with high-level leadership experience within highly competitive and diverse industries. Analytical professional skilled in leading teams to successful outcomes through performance management and a focus on quality. Interpersonal communicator that thrives on building relationships and promoting collaboration across business lines to drive positive change and comprehensive approaches for enhanced productivity. Areas of Expertise include:Strategic Business PlanningHospital, Clinical & LaboratoryBudget ManagementHealthcare AdministrationPublic Health PolicyChange ManagementProgram & Policy DevelopmentQuality AssuranceResearch & PresentationsProfessional ExperienceECPI UNIVERSITY-MCI Richmond, VA 2013 Presentcampus director, dental assisting programDeliver strategic leadership to advance the goal of student success and academic excellence by developing and implementing quality programs in line with business objectives. Design curricula and activities while providing oversight of daily operations including faculty recruitment, performance management, staff leadership, scheduling, financial management, analysis of operational effectiveness, and providing solutions through innovative technology. Partner with faculty to assess course and program initiatives and to ensure best practices of teaching techniques effectively executed.Key Accomplishments:Increased program success rate from ~60% to over 90% within the first year.Continuously reduce overhead costs through strategic negotiation and long-term planning.Conduct effective meetings with staff and stakeholders on business objectives to achieve program advancements.WYZANT INC Chicago, IL 2010 2013Corporate Consultant and TutorProvided business consulting and training to staff of the Virginia corporate leadership development programs. Delivered thought leadership on various topics including program adoption, curriculum design and expansion, contract negotiation, and staff promotion. Leveraged marketing skills to write effective proposals while leading all phases of annual education plan development including budget allocation and financial accountability.Key Accomplishments:Achieved 100% passing rate of professionals for promotions to higher leadership position.Accomplished a 98% client success and retention rate within the first year.Increased profits by successfully managing client relationships to achieve positive results.DEUTSCHE GAERTEN, LLC Chesterfield, VA 2010 2013Business Office ManagerPlayed a key role in long-term business development by delivering business insights for strategy and growth to achieve corporate objectives. Developed an effective business plan and financial model for a distressed business unit and managed accounts and budget to achieve positive change and turnaround. Led marketing initiatives while partnering with senior leadership to execute strategies and enhance overall business positioning.Key Accomplishments:Led project to successfully enhance business revenue from 55% to 82% despite economic challenges.Demonstrated ability to devise solutions and present recommended strategies to senior leadership.EDUCATION AFFILIATES, LLC Richmond, VA 2009 2010Campus Director Dental Assisting ProgramLed and directed activities of dental assistant program and staff with a focus on quality content and compliance with policies and procedures. Planned activities to achieve program initiatives and oversaw all aspects of academic, developmental, and financial operations. Conducted meetings with staff and stakeholders to direct outreach initiatives and to ensure furtherance of desired academic outcomes.Key Accomplishments:Drove program success rate from zero to 89% in the first year.Reduced overhead costs while maintaining high quality education program.CHESTERFIELD COUNTY SCHOOL SYSTEM Chesterfield, VA 2008 2009Substitute Teacher SciencesDelivered an integrated curriculum of scientific theories and methodologies while serving as advisor to students to achieve educational goals. Instructed students through lectures and discussions while utilizing visual aids and assessments to monitor student performance and level of comprehension. Incorporated short-term and long-term academic plans in line with administrative policies to meet each students needs.Key Accomplishments:Displayed a commitment to student achievement and academic excellence in the subject area.Demonstrated ability to develop positive relationships with students, parents, other staff members.PREVIOUS EXPERIENCEHospital Graduate Student Intern Henrico Doctors Hospital (Hospital Corporation of America), Richmond, VAProgram Administrator Department of Defense, Hospital & Clinic, Grafenwoehr, GermanyDental Specialist Dr. Massie, Dr. King Family Practices, Radcliffe, KYEducation & TrainingMaster of Science Health Administration and LeadershipUniversity of Phoenix Midlothian, VA 2010Bachelor of Science Medical BiologyVirginia Commonwealth University Richmond, VADental Residency Fischer Roland, D.M.D.Ferdinand von Steinbeiss Dental School Ulm, GermanyCertification & License:ASCDA Dental Assisting National Board, Chicago, ILLicensed Medical Dental Specialist, Ulm, Germany |