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Click here or scroll down to respond to this candidateCandidate's Name
Street Address EAST Fifth Ave.PHONE NUMBER AVAILABLEEMAIL AVAILABLEDate: April Street Address , 2019DearI have experience in general office duties and great customer service. I feel that can work with just about anyone. I am a great team player, but can work by myself without any problem. My management skills gained at HillCrest South will be very useful in working with others as well. I also have medical terminology and can work in a doctors office.I would like the opportunity to sit down to talk with you about your position and my abilities. I feel that I would be an extremely good fit, so much so that I would also be willing to talk with you about a trail period to make sure we both agree with my claims. I would be willing to be a contract worker for 30-90 days so we could both try this out. I can be reached at PHONE NUMBER AVAILABLE any time before 12:00 p.m., I look forward to hearing from your company regarding this opportunity.Sincerely,Candidate's Name
Enclosure: ResumeCandidate's Name
2046 EAST Fifth Ave.PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVESeeking a position in a office or medical setting that will help me gain more experience in customer services.I am also working in a call center as a customer service rep.SUMMARY OF QUALIFICATIONSHealth professional with experience working independently as well as a part of team. Possess the ability to adapt to change and the ability to multitask. Proficient with using computers for word processing and data entry, as well as Microsoft PowerPoint, Word and Excel. Familiar with OSHA regulation and currently certified in Cardiopulmonary Resuscitation (CPR). Knowledgeable of the pharmacy setting and requirements.EDUCATION3/08 11/08 National College of Business & Technology ~ Knoxville, TNPharmacy Technician Diploma. Classes emphasizedPharmacy OperationsPharmacologyDosage & CalculationsMedical TerminologyHuman Relations6/06 11/07 National College of Business & Technology ~ Knoxville, TNMedical Office Specialist-Diploma. Classes emphasized:Basic clerical functions to include scheduling and coordinating appointments, and performing data entry.Developing typewritten documents and educational brochures.Understanding the medical terminology and anatomy and physiology.Obtained skills to perform medical accounting and medical office financial transactions.5/99 12/00 Tennessee Technology Center ~ Knoxville, TN9/10-3/11 Tennessee Technology CenterCosmetology-Certificate. Classes emphasized:Understanding OSHA regulations for both personal and public safety.Acquired an understanding of the basic theories and clinical knowledge of the industry.Put into practice the methodology of sterilization process, bacteriology, and sanitation.Hands on knowledge of chemical components of solutions and the hazards of mixing volatile chemicals.Enhancing customer service techniques to ensure client satisfaction.EMPLOYMENT HISTORY11/26/2018 PRESENT - RANDSTAD WORKFORCE/WHIRLPOOLPlacing orders for Builders for new homes build for homeownersResearching when the order will be shipped and if there is a delay or if something is back order and find replacement appliances till original order ships so the home can close.Making outbound calls and taking inbound calls.8/2017- 11/19/2018 Dial AmericaGetting customers to subscribe to satellite radio, taking payments over the phone.5/16-08/17 Jewelry Television- Knoxville, Tn.Customer ServicesPlacing orders for the customerTaking payments for the ordersAdvising when order should be received04/16- 11/2016 TalbotsCustomer ServicesPlacing orders for the customer and the store associatesTaking payments over the phone for the ordersAdvising when order should be received9/08- 11/08 Walgreens Fountain City ~ Knoxville, TN (120 hour externship)Pharmacy TechnicianFill prescriptionsScan and file hardcopy prescriptionsKey prescriptions on computer5/08-10/10 Holiday Inn- Papermill ~ Knoxville, TNHousekeeper/Assistant SupervisorCleaning of the hotel roomsPerform general routine cleaning dutiesPerform duties of supervisor when they are not presentFollow procedures for use of chemical productsCompany was bought out and all previous employers were laid off.6/06-4/08 ABM Janitorial Services ~ Knoxville, TN.HousekeeperPerform routine maintenance and repairs on equipment to ensure working order.Follow procedures for use of chemical cleanersAlert management to the need for major repairs on equipmentRequisition and replenish supplies as needed3/02-6/06 Hillcrest South Nursing Home ~ Knoxville, TNLaundry Manager/HousekeeperPromoted to laundry manager after 11/2 years on the job.Managed the daily operations of the facilities laundry room and kept the residents clothing cleaned and sanitized gathered and distributed linensOrdered and replenished supplies as needed.Performed routine maintenance and repairs on equipment.Complied with Occupational Safety and Health Act (OSHA) guidelines and regulation.Maintained cleanliness within and around residential area to ensure health standards were met.Assisted residents with ambulatory needs.Employee of the month in March of 2003 to April of 20048/11-11/15 GC Services-Knoxville, Tn.Customer Services Rep for Sprint and American WaterEscalations Supervisor and Answering Phones, AssistCustomers with their cell phone servicesProcess payments over phone or make arrangements, Answer inbound and outbound callsAssist customer with their water accounts taking payments over the phone to restore services03/11 -08/11 Workforce Staffing 2000Customer Services RepStarted at GC Services through Workforce Staffing |
