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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address N 59th StPhiladelphia, pa Street Address
PHONE NUMBER AVAILABLE CellPHONE NUMBER AVAILABLE AltQualificationsLicensed health agent 826282NPN 18547919EducationPJA School of AccountingAssociate Degree received October 2005Employment:Hertz car rental 06/2018 - presentHumana PDP contractsale of prescription drug plan PresentAmerihealth Medicaid insurance seasonal 11-20-2017 To 02-01-2018Process claims of providersHandled members PCPVerified members eligibilityAuthorized prescription availabilityAhip certificateHipaa certificationHumana PDP sale of prescription drug coverage for disabled and Medicare clients. 09/2017 to 12/2017Licensed insurance agentACS Staffing Group Company June 2016- Feb-2017Customer Processing Associate for BNY Mellon Contract AssignmentHandled irate callersAssist with members with lost cards debit card fraud and health savings accountsCredit back accounts from fraud charge backs to accountsTravel advisory for member card holdersVerified member information for activation and fraudHandle 125-140 calls per shiftCCT Connect Contract Oct 2013-July 2015Customer Service Representative for Elderly and disabled seniorsMaintained extremely high call volume of 100-300 dailyJob functions filing faxing patron call backs and excellent customer serviceAssist the elder and disabled patrons in transportation rides to and from their doctor appointments and all their other travel needs.Anthem Health Care July 2010-2011People share Staffing Contract AssignmentOpen annual enrollment of Seniors and persons of disabilityMaintained a very high call que of 3000-4000Answer calls in a timely and orderly fashionAdviser callers of their options and from there proceeded to enroll the member in the health plan of their choiceReferencesAvailable upon request |