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Click here or scroll down to respond to this candidate Candidate's Name
Street Address Shady Grove Rd.
Eden, NC Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
HEALTHCARE ADMINISTRATION
Military veteran providing over 20 years of leadership through example
and formal education in Healthcare Administration
Military Veteran seeking a position as an Administrative Assistant, conductive to the use of amazing people skills,
great computer skills and knowledge, and adaptive organization skills. To be able to give back to Veterans who have
served, are currently serving, and those yet to serve is of the utmost importance.
Leadership / Management Database Management Strategic Planning
Customer Support Financial Reports Research / Analysis
Systems Support
Various Contracting Positions
Personal Care Giver 11/11 05/16
Bathed, cleaned, cooked, and provided loving company for elderly patients
Administered medication for patients
Provided transportation to and from appointments and helped patients explain problems when confused.
Results Inc., Stuart, VA
Customer Service Representative 03/10 - 11/11
Answered calls for individuals activating credit cards
Offered "Card Protection Program" to cover card payment in case of emergency
Entered Supervisory Training program, providing feedback to new agents, helping agents better familiarize
themselves with phone and computer systems, guiding them through success by example.
Startek, LLC., Collinsville, VA
Phone Support Specialist 08/08 - 02/10
Candidate's Name
326 Shady Grove Rd.
Eden, NC 27288
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Answered calls from AT&T customers providing assistance, helping with billing questions, adding or removing
features to ensure that each customer was satisfied with the success of their call.
Worked at technical support for AT&T by assisting customers with problems with their device, provided walk
through of procedures, ordered or activated sim cards.
Assisted other agents on phone calls when agents could not find solution while on call, assistance ranged from billing
issues to technical support to ensure that first call resolution was achieved.
United States Navy
Data System Technician 02/90 - 11/95
Provided maintenance, preventative care, and repairs of ships AN/UYK 65 computer system, to allow the mission
of the ship to continue, support fleet by providing supplies and fuel.
Worked as Landing Signalman Enlisted (LSE) for shipboard helicopters during replenishments, directing
helicopters to and from ship while ensuring safety of helicopter, ship, and personnel.
Initiated Standard Operating Procedure overhaul for the Automated Data Processing center, ensuring that newer
techniques were implemented and outdated techniques were removed.
The National Society of Collegiate Scholars
The Society for Collegiate Leadership & Achievement
Bachelor of Science in Health Care Administration 06/18
Purdue University Global
GPA: 3.81
Associate in Applied Science Information Technology: Software Development 07/05
Rockingham Community College
GPA: 3.9
Database creation, management, queries
Economic Concepts
Analyze major financial reports
Strategic and Tactical Planning
Operational management theory.
Candidate's Name
326 Shady Grove Rd.
Eden, NC 27288
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
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