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Customer Service Office Resume Irvington...
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Title Customer Service Office
Target Location US-NJ-Irvington
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Hedden Terrace3rd FLoorNewark, New Jersey Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary of QualificationsOrganized professional proficient in research, writing and typing. Excellent interpersonal and communication skills. Equally effective working independently and in cooperation with others. Able to apply new policies and procedures. Capable of accomplishing multiple tasks within established time frames. Competent in providing quality customer service while maintaining ethical client confidentiality. Professional ExperienceTJ Mill Real Estate Solutions Brooklyn, NYReceptionist 11/2014  Present(Real Estate Office)o Answer phones, route to appropriate personnel and take messages as required o Create window displays and pamphlets for marketing and advertisement of office listings o Research and verify availability of apartments and houses in the neighborhood and vicinity o Copy, file and shred confidential invoices, receipts, statements and documents o Perform adhoc projects to facilitate proper office functioning and improve productivity Global Contact Services Long Island City, NYTrip Planner 4/2013  10/2014(Paratransit Travel Department)o Received calls from authorized paratransit customers and arranged entire travel itineraries o Documented the details of all outgoing and incoming calls per office policy, procedure and requirement o Complied with local, state, and federal guidelines along with the Americans with Disabilities Act oo Referred customer complaints, comments and commendations to appropriate designated departments Volunteer Work ExperienceQueens Hospital Center Jamaica, NYVolunteer Office Clerk 7/2011  12/2012(Human Resource Department) (Reimbursement Department) (Ambulatory Care Clinic) o Operated office machines, such as photocopiers, scanners and personal computers o Updated patient demographics, verified insurance coverage and scheduled appointments o Maintained charts and updated inventory and database systems using excel spreadsheets ooo Compiled, copied, sorted and filed records of office activities, and business transactions Midstate Management Rego Park, NYCustomer Service Representative 3/2010 -5/2011(Certificates of Insurance)o Managed files of commercial property certificates of insurance and confirmed accuracy o Kept records of inquiries, comments and complaints as well as actions taken o Contacted clients by letter, electronic correspondence and by phone to ensure renewal of all certificates on file EDUCATION Tarrytown, NYMarymount College Tarrytown 9/1991  5/1995Bachelor of Science in Social WorkRELATED SKILLSMicrosoft Office Suite, Outlook, Internet, Fax, Copy Machine, Scanner & Switchboard

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