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H: PHONE NUMBER AVAILABLE C: PHONE NUMBER AVAILABLE EMAIL AVAILABLE Detail-oriented Secretary and Administrative Assistant with exceptional data entry and customer service skills. Versed in payroll, accounts payable and accounts receivable. Four plus years of experience in this position with expertise in problem solving and managing daily office functions. Recently completed program for Medical Billing and CPC certified.Detail OrientedQuick LearnerOrganizedQuickBooksDatabase ManagementPayrollTranscription50 WPMWork HistoryPilot Freight ServicesNational Customer Service // Media, Pa // Oct 2018-Jan 2019, Oct 2016-Jan 2017 Fielded calls from customers and agents with Pilot to track shipments, schedule deliveries and enter returns of freight.National Fulfillment ServicesCall Center Operator // Aston, Pa // Jan 2017-Sep t2017 Answered calls for various magazine fulfillments and other companies managed by NFS. Assisted customers on the phone with placing new orders and troubleshooting problems with existing orders, including tracking delivery and returns. Occasionally helped with special projects including updating databases and data entry. Integrity Home InspectionsData Entry // Glenolden, Pa // Jun 2016 - Sept 2016 Routed inspectors for daily work by organizing current needed inspections into a route and organized paperwork. Input data and photos gathered by inspectors of homes into online forms for submitting.Classic Plumbing, Heating & Cooling INCAdministrative Assistant // Chester, Pa // Aug 2003-Dec 2007 Answered and quickly redirected incoming calls. Greeted numerous visitors including sales reps, vendors and interview candidates. Ordered and distributed office supplies while adhering to an office budget. Opened and properly distributed incoming mail. Data entry of new customer information. Processed payroll. Typed proposals and invoices. Processed accounts payable and accounts receivable. Made collection calls on delinquent accounts. Processed weekly deposits and monthly account reconciliation for banking.EducationMar 2018 Penn Foster Scranton, Pa - Medical Billing and Coding CertificationsApr 2018 Certified Professional Coder - A AAPA