Candidate Information Name Available: Register for Free Title information technology support Target Location US-WA-Lynnwood Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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20129 19TH PL W LYNNWOOD WA 98036  PHONE PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
OBJECTIVETo obtain a position where I can increase my personal growth and development while utilizing my existing experience, skills and work ethic to make a positive impact.SUMMARY OF QUALIFICATIONSExcellent customer service skills13+ years of I.T. related experienceExtensive knowledge of computer, mobile, and V.C. devicesNetworking, server support, data management and recoveryManagement experience including employee training in both retail and corporate environmentsWORK EXPERIENCE11/16  12/18 Facebook (Milestone/Pro unlimited) Seattle, WAIT support analyst/ AR-VR ITFSIT support for Windows, Mac, Linux, Android, IOS devices and peripherals via desk side, walk up and remotely. Image, deploy, and manage assets, consumable products and prototype devices. Office365, Photoshop, Google Suite, CAD, DUO, MDM and active directory administrative management. Provided technical and non-technical support for operations, engineering, graphic artist, E.H.S., facilities, security, infrastructure, Q.A. and U.R teams.12/15  11/16 ARC Document solutions Seattle, WAIT support specialist/ Integration technicianOnsite, remote, phone and email support for computers, servers, and networks using MFP, plotters, print controllers, and small format printers. Color management and calibrations. Installation, training and support for print queues, drivers, consumables, print cost recovery and management software.04/14  12/15 PC FIX Seattle, WAComputer technician/ Store managerComputer, server, network and mobile services for small to medium businesses. Service retail customers in store, onsite, and via remote access software. Product research, ordering and logistics for multiple stores. Employee training, customer service and sales.06/12  4/14 Sony Consumer Electronics Seattle, WAComputer technician/ Premium service expertComputer and consumer electronics diagnostics, repair, processing and logistics. Assist employees and customers with technical issues, questions, and sales. Policy and sales training for repair, warranty, installation services, products and internal tools for employees.