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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Dalea BluffCell: PHONE NUMBER AVAILABLERound Rock, Texas Street Address
Email: EMAIL AVAILABLESUMMARYSuccess-oriented, driving for results that maximize the best customer experience; the ability to work with customers & coworkers; manifest as a team to assess needs and achieve desired results.Strong contribution of skills to deliver and surpass what is expected at the work place.Maintain a dependable yet friendly work environment that positively optimizes the application I oversee.Help strengthen the process and team I belong to.Eager and willing to work collaboratively with colleagues that successfully exceeds company goals and expectations.Communicate effectively with colleagues and customers.CORE COMPETENCIESManufacturing Engineering / Materials Bachelors degree Texas State University 2018.Chemistry Associate Degree - Austin Community College 2013.TX DPS Certification Security Officer Level III (valid)-Texas Certified Training AcademySecurity Officer Level II License (valid) - Texas of Department Safety/AEPS.Leadership skills worked as team leader and supervisor.CPR Recertification (valid) - supervised by the American Health Care Academy.First Aid (valid) - conducted by the American Health Care Academy.Baton, Handcuff, and Maze (valid) Certification Black Shield Company trained with former DPS and Peace Officer instructors; Recertification current with TCTA.American Heart Association (valid) CPR and AED program certified.Crisis Prevention Institute, Inc. CPI certified for Nonviolent Crisis Intervention.EDUCATIONTexas State University, San Marcos, TX Graduated 2018Manufacturing Engineering Bachelors degreeAttended and met all manufacturing engineering curriculum including lab work and research as an undergraduate in Manufacturing Engineering B.S.Austin Community College, Austin, Texas Graduated 2013Chemistry Associate of Science degreeCritiquing lab techniques and completing perquisites as an undergraduate in Chemistry, Physics, and Biology.Stony Point High School, Round Rock, Texas Graduated 2002Graduated with a major study in Biochemistry.EXPERIENCEHSS @ Round Rock Medical Center 01/19-Current2400 Round Rock Ave, Round Rock, TX 78681Security GuardFollowing HIPAA and regulations against patient/clients incidents. Monitoring control room panels and security cameras to ensure safety of staff and clients. Collaboratively working with participating networks and departments; to ensure the operation of the hospital events process efficiently.ICU Medical Engineering 10/17-03/183900 Howard Ln, Austin, TX 78728Manufacturing OperatorProcessing and controlling devices in a cleanroom/sterile laboratory. Operating numerical computer-based mechanisms to manufacture solution bags at various stages of the process. Worked with engineering team to delegate/task steps within process.AEPS U.S. Guard Company, 8/12-01/181627 Woodland Avenue Austin, TXSecurity OfficerMaintained and worked collectively with site computer gauges and vigorously followed protocol of National Job Corp Data Center. Analyzed and recorded temperature and relative humidity of high output computer servers. Safe guard and client(s) alternate sites applicable. Worked in cooperation with Computer Technician (client) to optimize server uploads/downloads of terabytes.Texas Certified Training Academy, Round Rock, TX 1/15-RevolvingStudentTexas Department of Public Safety approved licensing of carrying firearm, shotgun, and tools on job.AEPS Patrol & Security Officer at the Federal Department of Labor & the Federal Courthouse (8/12-1/18)Security OfficerUphold a professional and be a substantial tool for the U.S. Federal Courthouse 501 West 5th Street Austin, TX. Follow procedures and ordiancesTexas State University, San Marcos, TX 2/10-7/12Freelance Mathematics/Materials technicianUndergraduate work conducted in Mitte Engineering Building; from Materials to Product handling; Process Analysis and Simulation with AutoCAD, C++, and Python; and Tension and Sheer Testing with material being used for project.Private Security Officer Level II, Austin, TX 2/11-3/11Texas Department of Public Safety approved and trained through Black Shield Company. Temporary employments (Security for hire) of company; job generally entails me to conduct and provide security needed at the point of necessity. Assignments requires uncompromising attention to the safety of people in the event and enforcement of orderly behavior when safety is surpassed.H-E-B Plus Pharmacy, 1700 E Palm Valley Blvd, Round Rock, TX 78664 Round Rock, TX 9/08-12/08Customer Care RepresentativeCollected prescriptions from patients and obtained needed information from customer in order for pharmacist to fill medication.Attended to patient situations and maintaining a strong and effective environment. Called doctors for prescriptions needing refill authorizations.St. Davids Round Rock Medical Center, 2400 Round Rock Avenue Round Rock, TX PHONE NUMBER AVAILABLE Emergency Room Security OfficerAssisted EMTS with incoming EMS patients and work with doctors, nurses, and emergency staff to ensure quality care for patients being treated.Performed tasks include diffusing heated situations between patients and coworkers in the hospital. This required urgently assisting medical staff with potential cardio-failure patients.Transported and secured pharmacy materials on a frequent basis.Best Buy, Round Rock; Cedar Park; San Marcos, TX 9/01-12/09Operations Supervisor/Store Sales Leader/ Car Audio-Installer/PT salesSupervised and oversaw all customer service protocol in the store.Developed an effective team of associates that ranked top 5 in the company; even some sale days of number 1 over 650 stores in customer sale ratings. Grand opened a new store in Round Rock, TX.Home Depot, Round Rock, TX 3/02-10/02Customer Service LeadDealt with customer issues and product returns or exchanges on products; Main goal was to help manage customer service counter and delegate tasks throughout department.Old Navy, Round Rock, TX 11/00-11/01Fitting Room Mentor/Security/Customer Service SpecialistManaged fitting room department and made sure customers got what they were shopping for; handled customer service situations at the return/exchange counter. As well as worked as security in departments to prevent thief in store.H-E-B, Pflugerville, TX 5/00-11/00Assistant Central Cashier ManagerManaged cashiers in entire store by solving customer-based issues in fast-paced environment.Set-up customer service behaviors and protocol for the business center associates. Grand opened a new location in Pflugerville, TX.Baskin n Robbins, Round Rock, TX 1/00-5/00Assistant ManagerConducted all special order for customers, solved customer issues, executed payroll, and managed line sales.REFERENCESTawfeeq Alzaben; Sr. Process Engineer at Tokyo Electron Phone: PHONE NUMBER AVAILABLELawrence Holt; Data Technician Phone: PHONE NUMBER AVAILABLEMohammed Marei; Electrical Engineering Undergraduate Phone: PHONE NUMBER AVAILABLE/pre> |
