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Customer Service Medical Resume Flushing...
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Title Customer Service Medical
Target Location US-MI-Flushing
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Flushing, MIPHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFILEA dedicated professional with three years experience as customer service professional/ one year medical office professional. I graduated from Ross Medical Education Center May, 2018. Now seeking to contribute my experience, expertise and professionalism in the healthcare/office setting.EDUCATIONRoss Medical Education Center, Flint, MI May 2018Medical Insurance Billing/Coding and Office AdministrationAbstract and assign CPT, HCPCS, and ICD codesPreparation of insurance claims with attention to detail and accuracyExperience with Medicare, Medicaid, Blue Cross, and commercial insurancesExperience with a wide array of computer programs, such as word, excel, and internet searchPayroll, insurance and payment calculations, collection proceduresHigh Academic & Attendance CertificatesWORK EXPERIENCEFlint Cardiovascular Consultants- Externship, Flint, and MI March 2018 - May 2018Medical Billing/Coding and Office AdministrationAnswered multi-line phone system and directed calls to the appropriate partyVerified insurance coverage and assisted the billing department with processing claimsScheduled and confirmed appointmentsInitiated write-off and adjustments in accordance with policies and proceduresAdhered to regulatory/payer guidelines and policies & proceduresChecked eligibility and benefit verificationPrepared, reviewed, and transmitted claims using billing software, including electronic and paper claim processingKnowledge of insurance guidelines, including HMO/PPO, Medicare, and state MedicaidMichigan Community Services, Flint, MI January 2000 - August 2002Program AideDelivered patient care with friendliness and compassionCompleted accuracy of patient documentationCompetently assisted patients with physical therapyFarmer Jack Grocery, Flint, MI January 1997 - June 1999Customer Service SpecialistExpertly handled customer service complaints to the satisfaction of the customerAccurately answered and routed a multi-line phone systemOperated a cash register with speed and accuracyUcer Psychiatric Center, Flint, MI June 1991 - September 1991Patient RepresentativeWarmly greeted patients, staff and visitorsMedical administrative procedures such as: appointment setting, accurate record keeping, confirmation calls,Completed computerized insurance billing proceduresCERTIFICATIONSNational Healthcareer Association CBCS Certification, Flint, MI April 2018 - April 2020Certified Billing and Coding Specialist

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