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Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLE EMAIL AVAILABLEAUTOMOTIVE REPAIR HIGHLIGHTS30+ years of experience and accomplishments owning and managing large volume collision centers with achievement of financial, operational and customer service goals; working to provide continuous improvement in all processes EXPERIENCEGENERAL MANAGER/MC CORMICK AUTO BODY- SKOKIE/ SEP 2015- PRESENT Responsible for meeting financial and customer service goals and increasing efficiency throughout the collision center. GENERAL MANAGER/SERVICE KING COLLISION/ - LOMBARD/MAY 2015- SEP 2015 Responsible for day to day operations of collision center. GENERAL MANAGER/GERBER COLLISION & GLASS/ -EAST AURORA/JANUARY - MAY 2015 Responsible for meeting financial and customer service goals and increasing efficiency throughout collision center GENERAL OPERATING MANAGER CRASH ONE NEW LENOX NOV 2011 DEC 2014 Increased overall profitability of collision center by 19% in one year working closely with ownership to eliminate inefficiencies and implement enhanced operational procedures across purchasing and production channels Successfully decreased cycle times 133% (from 7.7 to 3.3 days) and reduced paint and material consumption by 20% while upholding the quality of work produced Significantly increased shops overall CSI rating now top 5 in the Midwest (for select insurance companies) Performs ongoing staff evaluations and training to optimize performance and ensure internal processes are followed on a consistent basis Maintains strong relationships with insurance companies through compliance to DRP procedures OWNER / MANAGER BODY WORKS ON GRAND CHICAGO, IL MAR 1980 MAY 2010 Built a successful collision center from the ground up operating for 30 years and grossing approximately $4 million in revenues annually Solidified and maintained long term insurance and dealership accounts responsible for approximately 75% of annual sales Responsible for all financial accounting; including budgeting, cost analysis and employee benefit plans Performed ongoing analysis of supplier pricing with emphasis on understanding strengths and weaknesses of individual product lines (i.e., characteristics of specific paints, materials, etc.) Rigorously measured employee performance to optimize staff efficiency and adopt better processes both administratively and throughout production channels SOFTWARE KNOWLEDGE Microsoft Excel Microsoft Word Microsoft Outlook CCC One Collision Estimating & Management Systems EDUCATION I-CAR Platinum Certification #:2257199 Prosser Vocational School/Chicago, IL |
