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| | Click here or scroll down to respond to this candidateTWILA CARRISALES-GOMEZCary, NC Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYPatient-centered and astute administrative professional with ten years diverse experience in healthcare and patient support. Educated in medical assisting and billing/coding, with extensive hands-on experience in data entry, schedule management, confidential procedures, and department collaborations including Pre-Op and Radiology. Soft skills include critical thinking, attention to detail, and adaptability.EDUCATIONMedical Assisting Diploma January 2017Wake Technical Community College, Raleigh, NCMedical Billing and Coding April 2012Medical Skills Lab, CertificateMiller-Motte Community College, Cary, NCHeartsaver First Aid, American Heart Society-expires December 2018HIGHLIGHTED SKILLSBilling and Coding CMS -1500 Forms ICD-9/10 and CPT Coding Medical InsurancePatient Data Entry Schedule Management Medicare/MedicaidMedical Terminology Medical Law & Ethics HIPAA & OSHA Trained Infection and Hazard ControlComputer Applications: Medisoft Medcin Microsoft Office Outlook, Word, Excel, PowerPointHEALTHCARE EXPERIENCEWakeMed Health and Hospitals, Cary, NCVolunteer September 2012 November 2018Greeted and directed patients and visitors, engaging in courteous and warm demeanor.Checked in and accompanied obstetric and anesthesia patients to exam room.Communicated with Pre-Op and Radiology Departments when patients arrived. Prepared paperwork.Performed administrative duties, including conducting appointment reminder phone calls.Communicated with next shift volunteers regarding upcoming appointments.AccuData Agency, Research Triangle Park, NCOffice Assistant, Executive Staffing Contract Position September 2000 July 2003Processed, scanned, and recorded patient insurance claims for BCBS.ADDITIONAL EXPERIENCEOxford University Press, Morrisville, NCDocument Scanner December 2000 August 2008Assisted and directed customers accordingly and answered questions on product orders.Performed administrative processes, including scanning and processing product order invoices. |