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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Winkler AveFort Myers FLPHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: Goal-oriented and collaborative IT professional with experience applying hardware and software design, installation, administration, and configuration to support growing businesses. Proven analytic and problem-solving skills with the keen ability to assess needs, define requirements, develop value-added solutions, and execute technical solutions that streamline and improve operating efficiencies. Adept in communicating with technical and non-technical audiences. Develop system documentation and create policies to meet the needs of dynamic and continuously changing environments.Experience: Charlotte County Clerk Charlotte FL 10/28/2017 to 08/29/2018System AdministratorInstall and configure network Courthouse and providesecurity, working with server 2012 & 2016 physical and vm failover clusterdeploy windows 10 and 8.1 win 7 server 2012&2016 with WDS&MDT, capturing image creating gold image and automated for new pc PXE boot, deploy vipre Business Endpoint Security throughout the network antivirus working with patch management. Installinstall and configure WSUS for update computer clients, Maintain, upgrade, and manage company software, hardware, and networks, Diagnose and troubleshoot technical issuesconfiguration, Hands-on experience with Windows, Active Directory, install and configure Hyper-V install VMWare. Working with security awareness, cybersecurity Develop training knowledgenable4 software to educated our user to protect them self from virus attack from email attachment and other tips.a customer-oriented attitude. Working with project SCOM 2012&2016, manage a software name Observeit, within with Veembackup and much more. Creating and updating images for all PCs, Kiosks, Troubleshoot and resolve software problems related to Operating Systems, Microsoft Office, and application software, maintaining operating system updates, repairing/replacing hardware, Sysprep & Windows ADK, Distributed Computer Systems, users, groups, printers, computers and file systems. Analyze and coordinate resolution of hardware, software and network, inventory of computersTax Pro America (Contract) west Palm Beach FLNetwork Admin 01/12/2016To 10/25/2017provided technical support to both internal and external customersInstalled and managed complete network system including disaster recovery and deploying upgradesNetwork processing, centralized and distributive network connectionInstalling, configuring and administering network technologiesAmple knowledge in Windows xp \ 7 \ vista\ 8\ 10 \ 2003 Server\2008\2012\2016 ServerActive directory management, NTFS security, disk quota managementWorking knowledge of, DHCP Server, DNS ServerInterfaced with vendors to procure and maintain all IT infrastructures.Detail all information given and received into service deskapplicationAnalyze information and evaluate results to choose the best solution to problems.Advise and instruct end users on the necessary technology to achieve solutions; troubleshoot and resolve issues.Provide after-hours support for technical issues, as needed.Provide research and recommendations on new technologies.Test new devices to determine viability and network implications.Proficient with Windows Servers, Active Directory, Intel based server hardware,Installing, configuring, testing, maintaining, monitoring, and troubleshooting the internal Computer network.Troubleshoots network connectivity problems, including monitoring the network and servers for problems, diagnosing problems, and taking the appropriate corrective measures to ensure an expedient resolution.Maintained and administered computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.Operated master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.Designed, configured, and tested computer hardware, networking software and operating system software.performed routine network startup and shutdown procedures, and maintained control records.Recommended changes to improve systems and network configurations, and determined hardware and software requirements related to such changes.Gathered data pertaining to customer needs, and used the information to identify, predict, interpret, and evaluate system and network requirements.Trained people in computer system use.Loaded computer tapes and disks, and installed software and printer paper and forms.Lehigh Memorial Hospital 1500 Lee Blvd, Lehigh Acres, FL 33936(Contract)IT Specialist 08/1/2015 to 1/2/2016Support of network print systems and servers.Network trouble shooting, monitoring, and maintenance tools and techniquesActive Directory and LDAP integrationInternet protocols, VPN and FirewallsAbility to work independently with minimal supervisionAbility to focus on detailed work for extended periods of time.VMware or similar virtualization technologyCompletion of Microsoft Server and Workstation classes.Serve as first line technical support for all technology within assigned buildingClean computer equipment and peripheralsSetup and deployment of computers for faculty, staff and studentsAssist and train faculty and staff in scanning documents and pictures, as requested by the ManagerAssists with configuration and set up of printers, projection devices, and monitors to work effectively for various instructional purposesassisting with the day-to-day efficient operation of the companyWorking knowledge and experience in local and wide area networking, communications, and related hardware and software.Working knowledge of wired and wireless networks, connections, wiring and cabling standards, and network management tools and processes.Implements network security, including configuring firewalls, managing host security, backup and disaster recovery planning, and adding and deleting usersDesign and implement sophisticated networking systems.Maintain and enhance Help Desk knowledge base.Creates Active Directory users and computer accounts, ensure appropriate group membership and permissionsManagement of Microsoft Active Directory and Group policy configurations.Responsible for management of enterprise database backup solutions. Performs routine backups and operational maintenance tasks on all production and stand-by servers.Maintain security policies set forth for workstations, PC's, file servers, application hosts, networks.ITNetwork&SecuritySolution 3049 s Cleveland Fort MyersNetwork administrator 02/15/2013 to 07/25/2015Microsoft Windows Server (AD, DHCP, DNS, Group Policy, WSUS)Enterprise storage, backup and archiveServer hardware and virtualizationInstall application software on servers and workstations as requiredMonitor network software and hardware technologies and trends.Ability to learn and retain new information quicklyExtensive experience troubleshooting Microsoft Server, Active Directory, Group Policies, Exchange Server,Experience in managing Virtual Private NetworksKnowledge in deploying, operating, and maintaining various network systems.Windows Server 2003/2008/2012/2016, Windows Small BusinessTroubleshooting Laptop/Desktop hardwareSupport of disaster recovery solutionsMaintain operations of all servers, including e-mail, print and backup servers and their associated operating systems and software.Coordinate installation, configuration, and maintenance of end user workstation hardware, software and peripheral devicesAdminister all equipment, hardware and software upgrades; run updates and backups n various network devicesMaintain network software/hardware asset inventories, including related documentation and technical specifications of equipment and applications.Eds Technology Broward FLDesktop support 03/18/2011 to 01/25/2013to accurately record, update and document requests using the IT service desk system.install and configure new IT equipment.resolve incidents and upgrade different types of software/Hardwarmaintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate mannerInstall, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/2008Install, upgrade, support and troubleshoot Enterprise Applications running on Microsoft Terminal ServicesEnsure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, and email servers. Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtimeTroubleshooting network connectivity in a LAN/WAN environmentInstall, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any other authorized desktop applicationsInstall, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipmentperforms remedial repairs on computers, laptops, printers and any other authorized peripheral equipmentCustomize desktop hardware to meet user specifications and site standards.Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levelssafely package equipment for branches and arrange for the transport of the equipmentIBM 2009 to2011I used to travel from state to state Deployed computer network for Wachovia and Washinton Mutual through IBM network installation server 2003 deploying, implementing and supporting Network, working close with them tellers provided technical, repair computer and laptop, Provides operational support for endpoint protection, encryption, client management, and other client-side computer management solutions, Work with other Desktop support to provide engineering technical solutions in support of business requirements, diagnose problems, Conduct remote troubleshooting, Walk customers through installing applications and computer peripherals, Knowledge of network security practices and anti-virus programs, Excellent problem-solving and multitasking skills, Follow up with clients to ensure their systems are functional, Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003, Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems, Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any otherEducation: Florida Career College West Palm Beach, FLAssociate Degree 2007 |
