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Candidate's Name
Customer Service CoordinatorI have worked Customer Service for over Street Address  years. Current order entry - Customer Service.Street Address  N Johnston AvenueRockfordStreet Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEExperienceCustomer ServiceGrainger4/9/2018 - CurrentReceived inbound calls. Processed orders and quotes. Set up will calls and service requests. Track shipments. Followed up with vendors when items will ship. All Customer Service functions completed. Customer Service CoordinatorVerizon09/2001 - 01/2015Effectively managed a high volume of inbound and outbound customer calls. Addressed and resolved customer product complaints empathetically and Professionally. Defused volatile customer situations calmly and courteously. Accurately documented, researched and resolved customer service issues. Managed customer calls effectively and efficiently in complex, fast paced and challenging call center environment. Referred unresolved customer grievances to designated departments for further investigation.Resolved service, pricing and technical problems for customers by asking clear and specific questions. Met or exceeded service and quality standards every review period. Loan ProcessorLending Solutions08/1996 - 02/2001Processed loan requests for credit unions. Pulled credit reports. Ran reports. Sold credit cards, home loans. Gathered info from customers input loan information in system. Responsible all loan documents completed and accurate. Verify income.Prepared application to be submitted to underwriter. This resume is made with Free Resume App