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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Waller Rd ETacoma, Wa Street Address
PHONE NUMBER AVAILABLEObjective: A stable position with a company focused on creating a healthier communityEmployment:April 2007 to Oct 2014: Franciscan Medical Clinic-St Joseph Medical ClinicSupervisor: Kim BustonResponsibilities Included: Liason between providers, patient, and other offices to make sure our patients are scheduled and informed in a timely manner, answering patient and provider questions regarding referral and insurance information. Obtaining authorizations from insurance companies as needed. Able to identify, research and resolve patient concernsCurrent on computer programsProficient with the EPIC EMR systemAble to work independentlyHelped pilot the patient navigation and Order Now projects in our clinic. AIDET expert and Epic Super UserOct 2014 to Oct 2016: Franciscan Medical Group-Patient Access DepartmentSupervisor: Heather AdamsResponsibilities Included: Referral Coordinator, floating ALL of the Franciscan Medical clinics that required coverage with their referrals. Working hand in hand with the readiness owner of the referral portion of EPIC to make sure the clinics were processing their Referrals as trained. Staying in constant contact with providers and nursing staff to make sure the patients were properly taken care of. Obtaining any and all authorizations from insurance companies. Transcribed incoming referrals into the Epic system so schedulers could contact the patients to get scheduled.Trouble shooting Referrals that were already in the system.Scanned in Financial Aide applications and charity care applications, PHI, MVA and L&I form into the system.Verified Insurances for upcoming appointments.Helped clear out charge review work queues of error so charges could be resent to insurance companies.November 2016 - February 2017: Coordinated Care Referral Specialist:Supervisor: Tracy Buffington (253) 228-2021Receiving and creating referral lettersReceiving and investigating return mail making sure the addresses are correct and letters authorization letters get sent out in a timely mannerJuly 2017 to current: Conifer HealthSupervisor: Kelly McArthy (253) 691-2156Working series accounts. Making sure authorizations are in place for upcoming appts and if not obtaining themVerifying insurances and benefitsCommunication with referring office, referred to office and patients to make sure everything is in place for visitObtaining authorization for imaging proceduresWorking with patients on the phone obtaining coat estimates for upcoming visitsReferences:Cristina Disalvo PHONE NUMBER AVAILABLEHeidi Krajewski PHONE NUMBER AVAILABLELisa Jackson PHONE NUMBER AVAILABLE/pre> |
