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Director of Information Technology CIO/CTOC: PHONE NUMBER AVAILABLEE: EMAIL AVAILABLEStreet Address
Software SkillsExpert level project management,planning deployment,administration & maintenance MS Windows Desktop 3.11 to 10 Windows Server platforms NT 4.0 to2016 MS SQL MS Exchange (including disasterrecovery) MS Office Suite MS Dynamics SAP Oracle NetsuiteExperienced Linux design, deployment andadministration iOS development & mobile platforms Adobe (Photoshop & Acrobat)Functional PHP & HTML on Windows & ApacheStrengthsAmbitiousExcellent communicationSolution DevelopmentSolution ImplementationTalent AcquisitionTalent DevelopmentReferencesTimothy AmeyInstructorCNETPh: PHONE NUMBER AVAILABLEDr. Christopher FrenchPresident, CEONorthstar Psychological ServicesPh: PHONE NUMBER AVAILABLETucker RamseyExecutive Vice PresidentExpotechnik America Ltd.Ph: PHONE NUMBER AVAILABLEJonathan AlbanoVP of OperationsAAHOAPh: PHONE NUMBER AVAILABLEKen SzpindorCreative DirectorWits End ProductionsPh: PHONE NUMBER AVAILABLEPersonal AffiliationsGwinnett Amateur RadioEmergency ServicesFCC Extra class licensedExecutive SummaryA driven and ambitious executive whose strengths are project management, leadership, and transforming complex projects into achievable goals. Adept at relating to all levels from developers and engineers up to C-Suite level. Enhanced by excellent time management, human relationship, and communication, both written and verbally and an ability to convey an understanding of complex situations in terms a non-technical audience can fully comprehend. Professional ExperienceDirector of IT, acting Chief Information OfficerNorthstar Psychological Services, Inc. 2012 to Present Responsible for all IT functions Transition to EHR, mobile devices, including mobile EHRs for in-home healthcare sessions.Performed informal audits & reviews to evaluate compliance with ISO 27001, PCI, HIPAA, SOX & SAS70 Standards Implemented disaster recovery strategy, built redundancies for availability & scalability Fostered internal & external growth through cost-effective operations & long-term strategy Developed productivity standards through technology Implemented governance structure in support of data management & quality Coordinated process improvement efforts in daily operations & measurable results Coached stakeholders & developers through complex communications Lead Project Manager for Council on Accreditation (COA) Director of Information TechnologyAccess TCA, Inc. July 2005 to Nov 2014 Duluth, GA Reported directly to President, COO, & other board membersPlanned & delivered essential IT infrastructure & operations management servicesCrafting business strategies & defined IT services portfolio Recruited, trained, & mentored technical resources as well as current management team to position the company for consistent, controlled growth & sustained service excellence Implemented disaster recovery strategy, built redundancies for availability & scalabilityCreated & documented performance metrics for entire IT infrastructure & personnel o Maintained compliance standards & educated company executives & personnel o Acquired vendors, formulated scope of work documents, & negotiated terms & contractso Authored acceptable use policies for devices, social networks & client communications.Controlled & maintained the entire infrastructure for several affiliates. Candidate's Name
Director of Information Technology CIO/CTOC: PHONE NUMBER AVAILABLEE: EMAIL AVAILABLE2310 Evergreen Lane, Lawrenceville, GA 30043IT ManagerAccess TCA, Inc., M2 OnStage, M2 Creative Aug 2001 to July 2005 Duluth, GA Reported to Director of Operations Responsible for all aspects of the technology department on the local level based in Atlanta.Tasked with rebuilding & implementing MS Exchange while consolidating multiple domains & email systems into one cohesive domain & infrastructureDesigned & implemented file storage, backup solutions, & metrics to track user trouble & equipment management Built vendor relationships to standardize platforms & realize substantial cost savingsDesigned & managed large custom software solution to run all aspects of operations & directly interface to Great Plains & other financial entities to Great Plains & other financial entitiesImplemented redundancy in connectivity, backup (onsite & offsite), & distributed file system (DFS) to efficiently share files across the international network.Summary of CapabilitiesStrategic Planning20+ year history of crafting IT strategies & managing technology operationsPrimary objective of enhancing business performance while meeting core functional needs & lowering overall costsManaging both present & future compliance issues for banking, healthcare & government regulations. Assess & anticipate technology projects & recommend appropriate responseFoster company growth by methodical planning & delivery of essential IT infrastructure & operations management services Business Transformation Proven success designing & managing the development of: o Innovative applicationso Custom solutionso Technology products & services Driving process improvement & cost savings across departments. Consult with admin, managers, & outside representatives to present new approaches, determine equipment needs & system changes Participate in vendor contract negotiations for all new computer equipment & software purchases Increased transparency within the entire IT department to track tasks, issues & resolutions Develop hardened solutions for improved disaster recovery & business continuity Establish the strategic & tactical goals, policies & procedures for the information technology department Team Leadership Adept at recruiting, developing and leading elite level technical teams Mentoring technical leads into higher positions Creating and evaluating performance metrics & SMART goals Managed operations of the IT department in direct support to computing, networking, user services, telecom, etc. Disaster Recovery Highly refined & experienced ability to deal with escalated disaster scenarios o Systems recoveryo Team assemblyo Structured & detailed process for a successful outcome Develop hardened solutions for improved disaster recovery & business continuity Candidate's Name
Director of Information Technology CIO/CTOC: PHONE NUMBER AVAILABLEE: EMAIL AVAILABLE2310 Evergreen Lane, Lawrenceville, GA 30043Technical Abilities Provide technological guidance within an organization Supervise information systems & communications network including: o Linux design, deployment, and administrationo ERP Systems Oracle Netsuite, SAP and Microsoft Dynamics o Cisco, HP & Dell switcheso Cisco, pfSense, SonicWall, and Adtran firewallso MS Active Directory, Windows File Servers, MS Exchange, MS SQL, & MS Windows Domain Controllers o Mobile device security, connectivity and deployment o Telephone systems - Nortel, ShoreTel, & Cisco Develop & implement customer service platforms to serve the organization in every aspect Design, establish, & maintain a network infrastructure for local & wide area connectivity & remote access Built a library of helpdesk solutions using ConnectWise by tracking all issues & resolutions in a searchable database Successfully condensed several domains into one cohesive infrastructure & consolidated data to eliminate disparate systems Achievements Consistently scored 90% average score in over 20 State/Medicaid audits with less than 10% average pay backs Reduced billing turn-around times by 7 days with process improvement Increased service sales (e.g. $10k/week to over $200k/week) Multiple software implementations across numerous departments & affiliates simultaneously o Helpdesk & Supporto Complex Security Systemso Disaster Recovery Systems, Redundancy, and Back-up (onsite & cloud) o Electronic Health Record (EHR)o Software and Networking Platforms Reduced IT personnel turnover from over 300% annually to less than 10% over a seven year period Clientele and Services Respectful of confidentiality agreements that are in place specific companies cannot be disclosed but will be descriptive: Companies include:o Several major pharmaceutical companieso The largest behavioral service organization in the Southeast o A non-profit membership based organization servicing over 11,000 members & representing over $128B in assets o In addition, Access TCA serves over 100 clients in pharmaceuticals & healthcare possessing very strict data security policies Services Includeo Data encryption using PGP - to transfer, store & backup data with encryption for confidentiality compliance. o Implementing simple desktop to server storage practices o Designing & implementing computing device infrastructure, for mobile devices, email, files storage, back up strategies & authoring complete & detailed disaster recovery planso Integration & simplifying complex systems & gaining control over rogue implementations by very rapidly expanding companies |