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Keller, TX Cell PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Business Director
Extensive customer service experience in fast-paced deadline driven environments.
Effective verbal/written communication skills, time-management, organizing, prioritizing and follow-up.
Proven ability to develop relationships and deal with wide variety of personalities.
Self-directed, ability to perform under pressure, ability to maintain confidential information.
Strong decision-making, multi-tasking, computer literate, grasp new concepts and software quickly.
Accustom to working with multiple software programs simultaneously.
Software: CredentialMyDoc, Echo, IntelliSoft, Fast Track, E2K, Word, Excel, Outlook, SABRE, Qik-Res.
EXPERIENCE_______________________________________________________________________________
PPG Health, PA & SNG Dialysis, LLC Fort Worth, TX 7/2017 to 12/2017
Senior Credentialing Coordinator Position downsized. Company-wide layoff.
Premier Physicians Group (PPG) Health serves outpatient clinics, hospitals, dialysis centers, and vascular access
centers throughout the greater Fort Worth area.
Processed initial appointment applications for medical staff and allied health providers for primary care
and specialty practices at clinics, hospitals, dialysis centers and vascular centers.
Maintained CredentialMyDoc database.
Communicated with provider and facilities regarding status and outstanding items.
Baylor Scott and White Health Dallas, TX 6/2016 to 6/2017
Credentialing Coordinator
Responsible and accountable for the credentialing of the medical staff and allied health professionals in
compliance with the medical staff bylaws, AHP policies, JCAHO, CMS standards and other regulatory
agencies.
Processed reappointment applications, additional privileges, staff category changes and
resignations/retirement.
Maintained data integrity in ECHO, the credentialing and clinical privileging software system.
Rays (Division of EmCare) Dallas, TX 5/2014 to 5/2016
Credentialing Coordinator
A Teleradiology company providing the solution to round-the-clock radiology support across the US. Fully
accredited by the Joint Commission.
Processed reappointments for providers according to Bylaws, Joint Commission Standards, state and
federal regulatory requirements.
Coordinated with state licensure boards and physicians to obtain applications, documentation, and data
necessary to obtain state licenses.
Obtained verification of physicians' medical experience, professional references, state licensure, DEA, state
narcotics, hospital affiliations, etc.
Managed up to 60 physician files simultaneously.
Managed provider data and run reports in Intellisoft.
Coordinated the sharing, receipt, and/or update of information among internal departments.
Federation of State Medical Boards Euless, TX 2/2013-1/2014
Credentialing Analyst
A permanent, lifetime repository for physicians and/or physician assistants that obtain primary-source verification
of all medical education/training, examination history, board action history, board certification.
Credentialing for all state medical boards by performing comprehensive review to determine discrepancies
in physicians portfolio prior to sending to appropriate state medical boards.
Provided physicians and/or external organization status of profile and verifications from institutions.
Processed 120 new portfolios monthly.
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Candidate's Name
Keller, TX Cell PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Coldwater Creek The Spa, Southlake, TX 9/2011-9/2012
Licensed Esthetician
A day spa improving health, beauty and relaxation through personal care treatments.
Provided skin care treatments specific to the clients needs and concerns including facials,
peels and waxing in a relaxing spa environment and recommending products according to the clients skin
condition, type and concerns.
30% in sales based on services.
UPS Supply Chain Solutions, Dallas, TX 10/2004-8/2010
Operations/Customer Service
A multi-billion-dollar global corporation providing specialized transportation and logistics services. Managing the
flow of goods, funds, and information in more than 200 countries and territories worldwide.
Customer Service, scheduled/coordinated pick-ups and deliveries.
Quoted rates, updated E2K system, compiled daily reports.
Filmar Vending, Serving DFW Metroplex 2000-2004
Owner
Vending services, including food, snack, drink, ice cream and coffee service.
Built business from one drink machine grossing $2,640 annually and grew to fifty locations grossing
$110,000 annually.
Accounts payable, bank deposits, purchasing product, inventory control.
Operated business part time 1990-2000 then full time 2000-2004.
Sold business in 2004.
Travel Coordinator
Amadea Film Productions, Inc., Farmers Branch, TX 1997-2000
Production company for the television show WALKER, TEXAS RANGER
Coordinated all travel arrangements weekly for producers, directors, actors, cast and crew
including air, hotel, limo, rental car.
Coordinated all travel arrangements for 250 people to film on location in Utah.
American Airlines, Dallas/Fort Worth, TX 1987-1997
Operations-Management, Inside Sales, Instructor, Reservations, Cargo
U.S. commercial airline that operates an extensive international and domestic network, with scheduled flights
throughout North America, the Caribbean, South America, Europe, and Asia.
Managed all operations-scheduling/vacations, troubleshot and presented daily stats to manager.
Negotiated and contracted group/meeting air travel with travel agencies, corporations, associations, travel
planners, hotels and rental car companies.
Trained new hire classes, continuation training, trained travel agents on SABRE system.
Launched new San Antonio Reservations office, trained 120 new hires.
EDUCATION ________________________________________________________________________________
El Centro College Dallas, TX
Medical Staff Services I
Tarrant County College Hurst, TX
Health Management, Medical Terminology, Communications, Applied Psychology,
Psychology of Adjustment/Human Relations, Intro. Psychology, Core courses, Photography
DuValls School of Cosmetology Bedford, TX
Esthetics Certificate Program
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