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Professionally trained receptionist of five years ensuring high standards of culturally competentcare for a wide variety of customers with diverse needs. Ability to multitask with strong organizational skills enabling projects to be completed on time and within budget.SkillsClient-focused care, Adept at prioritizing and managing deadlines, Quick learner, Versatile team player, Great at performing under pressure, Schedule management, and Data accountabilityExperienceOssip Optometry and Ophthalmology Central Services Representative FEB 2017 May 2018Eye care and insurance subject matter expert130 customer call volume per dayCustomer-Manager business integratorOssip Castleton Location Patient Services RepresentativeJUN 2012 FEB 2017Trained staff on current procedures and product knowledgeEvaluate patient care needs, prioritize treatment, and maintain patient flowCreated daily cash reports for accounting managementResearched and resolved accounts payable discrepanciesSales Associate JCPennyJUN 2010 MAY 2012Greeted customers entering store to ascertain customer needsDirected calls to appropriate individuals and departmentsMonitored cash drawers in multiple checkout stationsHelped achieve sales goals and monthly quotasServer IHOPJUN 2005 MAY 2008Greeted customers and provided excellent customer serviceFollowed food and safety procedures for health sanitation regulationsMaintained Point Of Sale system to maintain customer ordersReported promptly and motivatedHonorsFive Year Service Award Ossip Optometry and Ophthalmology2009 Deans List Semester II Ivy Tech Community CollegeEducation2011 Associates General Studies Ivy Tech Community College(110 Credit hours earned*)2009 High School Diploma Lawrence Central High School |