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EMAIL AVAILABLE PHONE NUMBER AVAILABLEEDUCATIONBS  Economics December Street Address
Brigham Young University Provo, UTCoursework: Focus on Public, Labor, and Urban EconomicsWORK EXPERIENCESales Support Representative Oct 2017-YelpDeveloped bulk cancellation/compensation chargeback process for cancelling local Yelp ad programs, with fewer than ten errors per month out of 2,000+ actionsProvided and analyzed reports of Yelps operations data through Salesforce, utilizing skills in both Sequel and Excel to build Salesforce dashboards to track and evaluate department metrics for teams and individuals, while maintaining top 10% in Yelp Operations KPIAssisted cleanup of over 1600 advertising programs in Yelps revenue stream, clarifying Q4 earnings of $770 millionKitchen Supervisor Jan 2015-Sep 2016Legends Grille, Brigham Young University Provo, UTWorked 30-70 hours per week through spring and summer terms managing meals for fifteen sporting camps across four remote locationsWorked 20 hours a week overseeing operations for one of the universitys main restaurants, serving 300-400 daily meals to 21 Varsity Teams, general student body, and visitorsContract Copywriter Nov 2012-Aug 2013Late Living Gilbert, AZWrote 250-word descriptions of 2-minute virtual tours of assisted living homes, focusing on SEO-heavy words through Google Analytics to increase visibility in search enginesIncreased traffic by 75% through SEO focus and directly mediated needs of customers through carefully written descriptions of each assisted living homeVOLUNTEER EXPERIENCEFull-time Volunteer Representative Sep 2010-Oct 2012The Church of Jesus Christ of Latter-day Saints Madrid, SpainTaught goal setting/life skill principles in local communities while overseeing the activities of four fellow volunteersImplemented consistent outreach efforts  resulting in a 90% increase in attendance at church meetingsADDITIONAL INFORMATIONLanguage: Fluent in speaking, writing, and reading SpanishSkills: Proficient in SQL, C++, and STATA programming, along with Microsoft OfficeInterests: Avid guitar player and novice distance runner