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Office Manager Resume Prosper, TX
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Title Office Manager
Target Location US-TX-Prosper
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Cell Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEPROFESSIONAL SUMMARYVersatile facilities and administrative manager who applies solid organizational and multitasking skills to effectively manage daily office operations. As a team player, shares knowledge and empowers others by providing information, guidance and support for any endeavor. Always demonstrates the highest standards of professionalism and successfully drives administrative and office staff to achieve maximum levels of performance.AREAS OF EXPERTISEMANAGEMENTExercises all Office/Facilities Management aspects including customer relationship management and developing/maintaining robust filing systemsPrioritizes and handles multiple tasks while meeting established deadlinesManages change and adapts to new proceduresAnalyzes information and evaluates results to select the best solutions for problemsEnsures office expenditure is maintained within budgeted levelsCommunicates ideas clearly and effectively both verbally and in writingLiaises effectively with clients, suppliers and colleagues at all levelsEnsures proper office evacuation procedures are in place in case of emergency situationsAdapts management style to best-fit different members of staffPlans, prioritizes and organizes workloadsPERSONALWorks collaboratively with all staff to solve challenges while maintaining a professional attitudeCommunicates effectively with team members at all levels and from diverse backgroundsPossesses an enthusiastic management style that motivates and engages all staffCAREER HISTORYFacilities Lead CH2M Hill, Inc. Dallas/Fort Worth, TexasJuly 2007 to PresentFacilities Lead-Provides solid client service support to customers locally and across the United States-Delivers consistent level of quality with interactions between staff and clients-Commits to delivering quality customer service and promotes an atmosphere where every staff member feels engaged with DFW office processes-Leads meetings to discuss office etiquette, email communications and other office communications/postings that promote positive staff involvement and a culture of office quality-Organizes/completes all archiving in the office including removing boxes off site in a timely manner-Organizes server room by properly disposing of items no longer of use (monitors, toner for old copier, etc.), and reorganizes project file shelves and supply room-Maintains empty work spaces in a presentable manner-Mentors direct reports to increase their knowledge of facilities tasks by delegating office and coffee supply ordering, courier related tasks, updating office SharePoint documentation, and completing all HSSE checklist items on a monthly basis.Health, Safety, Security and Environment Orientation Manager-Diligently maintains safe working environment for all staff-Initiated process to coordinate AED, CPR and First Aid training for DFW Office responders-Equips and safeguards DFW staff by addressing health and safety issues and working with property management to make sure overall office area and staff are safe and prepared for fire, medical and severe weather emergencies.-Tracks inspection and coordination of safety drills including fire safety, severe weather and medical etc.)-Performs all required company health, safety and environment tasks including completion of monthly, quarterly and annual checklists-Manages hours and incident tracking system-Performs ergonomic evaluations (proper workstation setup) and staff awareness through posters and brochures-Posts HSSE moments, training courses, target zero-Updates office emergency response plan and calling tree at twice a year and communicates updated information to all staffACCOMPLISHMENTSLocal DFW Office Move-Helped with construction document preparation and participated as key DFW Move Team member by communicating with business group leads on move logistics-Conducted all vendor tours of new space-Completed furniture inventory lists and labeled items to be disposed of or moved-Achieved successful on-time delivery of new office space, as agreed upon with the general contractor and landlord-Attained on-time vacancy of old DFW office and positive feedback from Office Area ManagerSupply Budget Costs-Effectively reduced costs for standard office and coffee supplies by converting from existing vendor to Aramark and reduced office supply costs by 10% in one year-Continues to be under yearly budget by being watchful of supplies and overall office expensesFacilities Lead International Business Machines (IBM) Irvine, California1998 to 2006Facilities Coordinator-Served as primary contact for building and office related issues/requests-Perform periodic building and suite walk-through inspections to identify maintenance needs while coordinating resolution with managers-Provided on-site support for the Tivoli Asset R&D team for large and minor scale projectsExternal Vending Management-Monitored service and quality, oversaw restocking service and maintenance-Performed audit of services, reviewed monthly charges and monitored stock levels-Provided video conferencing support and maintenanceSpace Planning and Management-Served as primary contact for standards and guidelines associated with space management for Irvine office-Maintained familiarity with other Tivoli site standards-Conducted space tracking documentation for all monitored sites by verifying changes in employee headcount and updating associated PowerPoint and AutoCADIT/Telecom support-Addressed telephone requests, modified network connections,-Performed audits, maintained service of TTI/UNTTI phones-Reviewed/updated phone listings, verified suspect lines for need and reported audit totals for offices and workstations and maintain keysFurniture Coordinator-Collaborated with supervisors and managers regarding purchasing and maintenance requestsOffice Services Representative Printrak Incorporated Irvine, California1995 to 1998Processed regular and International mail using most mailing standards including UPS, Fed Ex, and Airborne regulationsPerformed data entry in Microsoft Windows Word environmentCoordinated national and international shipping and receiving, mailroom clerking; generated, implemented and maintained outgoing/incoming mail schedules; and maintained mailing records and reportsCoordinated pickup and delivery of project receivable and deliverables for various departments within the organizationProvided IT/telecommunications support to staffEDUCATIONHuman Resources Management, California State University at Long Beach, 1984PROFESSIONAL REGISTRATIONSNotary Public, Texas

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