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Batavia, Illinois PHONE NUMBER AVAILABLE . EMAIL AVAILABLE . LINKEDIN LINK AVAILABLERE: Director, Security Operations - Downers Grove, ILDear Leadership Team:A role at your firm as described in the brief posting seen on iHireSecurity Job Board is the kind of challenge I excel at and seek to attain.I have expertise in corporate security, safety and facilities managementwith extensive, hands-on development in the private sector, some governmentand law enforcement work. Your position(s) relates to my years of servicessuccessfully managing projects and leading work teams to support overallobjectives and strategies at companies that are like in scope andexcellence; Capital One Financial and Accenture.At Capital One, I was responsible for the 'enterprise, workplace lifesafety program' integrating initiatives, such as response to naturaldisasters, work place violence, duty of care, active shooter, securityoperations and the emergency mass notification system. Through thisprogram, I partnered with internal stake holders and diversified BusinessUnits such as; risk management, business continuity, facilities, andcompliance to optimize on a collaborative 'play book'. I am familiar andexperienced with being on a Crisis Response Team and advising onappropriate next steps in various venues (executives, facilities, IT,employees, mitigation and restoration). I write policy and procedures toimplement programs. I engage executive leadership relationships in aconsultative manner to produce sustainable plans, such as developingAccenture's crisis management plan, training and exercising whichencompassed the functions you seek as ERT, WPV and BCP leads. I am familiarwith code compliances and the importance to manage within frame-works. Iseek earnest solutions and enjoy getting things done. I demonstratedcustomer service, training, fast paced - multi-tasking, performance reviewsand contract management with leadership in security operations over adiversified safety-security team at a major Healthcare location.I am able to take ownership within your assigned areas to develop thenecessary outcomes as your job(s) may require. A sample of my notableaccomplishments includes: . Developed and implemented US - global security strategies and tactical action plans (playbooks, CBT's, Policy, and Job Aides) to protect staff and assets and ensure effective response to critical incidents and emergencies both at Capital One and Accenture. . Worked closely with top executives and internal partners, delivering life- safety consulting expertise and spearheading programs designed to reduce risks, strengthen protection of assets and safeguard the well-being of associates in the work place and travel. . Developed with partners an intranet, company portal to deliver emergency management information, education and gain a willingness of employees to participate in the program. . Produced and launched life safety, instructor training program for annual compliance of 1,800 volunteers and revamped computer-based-training. Training adapted to Canada and U.K. markets.Together with my real estate background, six sigma green belt training, andproject managing, I believe I can bring leadership, excitement andapplication to a position and willing to learn and acquire the means inareas that I can achieve further (with a 'can-do' attitude) to contributeto this position. My desire is to add value, authentic, and attainableprograms to the wellbeing and safety of your #1 asset; your workers and thecustomers you serve. I am ready to offer my professional services and earnyour trust.Please contact me at PHONE NUMBER AVAILABLE or daverichardson96@gmail.com. Thank youfor your interest and consideration! I look forward to hearing from yousoon.Sincerely,Candidate's Name
PS: I would love the opportunity to be interviewed in person for a positionof integrity. Candidate's Name
Batavia, Illinois PHONE NUMBER AVAILABLE . EMAIL AVAILABLE . LINKEDIN LINK AVAILABLE "Recognized SME Manager" in Workplace Life Safety, Security, and Crisis- Risk ManagementSkilled Facility Management and Corporate Security Pro with over 20 yearsof experience in safeguarding vital assets. Assesses vulnerabilities,design and implement strategies to close security gaps and reduce risks.Uses strong leadership qualities to build consensus and align initiativeswith strategic goals together with stakeholders establishes effectiveprograms behind the mission of security-safety in the workplace. PROFESSIONAL SKILLS. Enterprise Security Risk Management . People Leadership .Workplace Violence Approach. Strategic Planning - Innovation . Business Continuity Planning .Security Training - Exercises. Critical Incident - Crisis Management . Six Sigma Process - PM .Compliance - Audit Standards. Facility-Real Estate Managing . Business Investigation .Integrated Security Projects. Emergency Preparedness . Govern Client Relationship .Health, Safety, Environment PROFESSIONAL EXPERIENCEHARVEST BIBLE CHAPEL, Elgin, IL2018 - PresentSr. Consultant, Safety-Security Event ManagementProvide safety-security and event operative solutions to a 16K Member - 7Campus, House of Worship. . Safeguarded 38,000 guests and Logistics Lead for Easter Services Weekend at Sears Centre - IL.INVESTIGATIVE SERVICES AGENCY, Chicago, IL 2015-PresentProtective Security Services Consultant AgentProvide clients with all-inclusive services and risk assessments to protectpeople, facilities and information . Engagements produce a 98% plus satisfaction rating with ongoing repeat business.CAPITAL ONE FINANCIAL, Rolling Meadows, IL 2012-2015Senior Manager, Enterprise Life Safety - Corporate SecurityResponsible for the enterprise workplace, life safety program. Oversawdevelopment, implementation of strategies, and procedures providing subjectmatter expertise to Business Continuity Management and Corporate RealEstate to develop effectiveness of crisis management and emergency actionplans, and use of technology and life safety systems in mitigating healthand safety risks. Worked directly with Regional Security Managers toresolve gaps in emergency response plans and conduct training drills. . Created the life safety process to track more than 27,000 associates participating in 54 facilities in bi-annual safety drills, both external evacuation and shelter-in-place. . 98% of regularly surveyed 42K associates indicated on they feel safe and secure at the workplace as a result of created initiatives, described here. 1. Developed company's intranet portal to deliver emergency planning data, education and gain participation by employees; program foundational to safety, WPV, BCP and crisis responses. 2. Created new conveyance messaging for emerging risks through firm's emergency mass notification system. Advance provided real-time pop-up alerts to workers' multi-media for situational awareness. 3. Created global, regulatory compliant, cutting-edge evacuation plan placards to impart safety awareness and emergency plan of actions in the work place. . Identified and resolved a gap in emergency response plans at 68 leased facilities through development of Emergency Action Plans that provided basic, life safety practices to all occupants. . Produced and launched life safety, instructor training program for annual compliance of 1,800 volunteers and revamped computer-based- training. Training adapted to Canada and U.K. markets. . Pinpointed life safety data on 125+ facilities by expanding upon the GIS (Global Information System) tool resulting in instant status of emergency points of contact and evaluating information.ACCENTURE, Chicago, Illinois 2007-2011Protective Services Lead ManagerLed and implemented comprehensive safety and security strategy forcompany's largest US office. Served as emergency management leader,continuously upgrading plans to respond to emerging vulnerabilities.Supervised two direct reports and led personnel teams across the US in amatrix-style environment concerning security and safety training. Conductedinvestigations and maintained OSHA Standards. . Created geographic disaster management tool using open-source software, embedding company and client critical data to enable prompt disaster mitigation; method became 100% standard. . Played key role in standardizing nationwide office response to critical incidents, centralizing CCTV and 3rd-party monitoring services to save 100% in fees while significantly upgrading capabilities. . Upgraded executive level training on business continuity and emergency response protocols, utilizing PC-based exercises to achieve 100% global participation, accountability and superior preparedness. . Widely recognized as emergency preparedness subject matter expert and innovator, using Six Sigma-style principles to continuously improve readiness and capabilities.NORTHWESTERN MEMORIAL HOSPITAL, Chicago, Illinois2005-2006Operations Director, Security ServicesServed as the contract executive resource overseeing security operations of165 full-time union employees and management resources towards the safetyand welfare for top 50 US healthcare facility and its patients. Managed thehospital EOC comprising of a comprehensive access control and technicalsecurity system; 850 card access scanners, 140 duress devices, 230 camerasand ID badges for 20K+ authorized end-users. Co-managed a $5.8M budget andensured compliance of HIPAA and JCAHO standards. Supported investigations,the HEICS Program and Hazmat response team. . Transformed underachieving client account, building a strong security team and improving client and staff satisfaction by 55% to 96% with multiple strategic security improvements. . Made business case for upgrade of access control legacy system, building consensus with client and negotiating upgrade in conjunction with capital improvements. Led to 35% ROI and expansion.THE SPIEGEL GROUP, Downers Grove, Illinois1994-2004Facilities Manager, Corporate Real Estate 1998-2004Led operations, maintenance and safety for 50+ site portfolio, including570K square-foot headquarters, co-managing $3.2M operating budget.Monitored security, fire safety, repair and maintenance operations of HVAC,generators, interior build-outs and capital improvements. Supervisedheadquarters dining facility with a guest capacity of 1,100. Managed andapplied applicable OSHA and CFR Regulations. . Established effective business continuity, emergency management and loss prevention strategies for 100% of properties, putting critical safeguards in place for the 1st time. . Played integral part in reducing lease costs $4M by placing a new corporate tenant in headquarters high rise, coordinating access control and procedures and serving as property manager. . Reduced national lighting maintenance costs 20% by spearheading a retrofit project of lamps and HVAC thermostats that delivered 2.75 years' ROI on average.Manager of Protection Systems Integration 1994-1998Managed electronic, technical security and physical security protectionplans to prevent losses and safeguard personnel, property and data. Oversawcorporate command and satellite control rooms, including 25 administratorscovering 50 sites (offices, warehouses, retail facilities and executiveresidences). Managed fire protection and access at 20 corporate facilities. . Consolidated 3 satellite command centers to establish national Emergency Security Operation Center (ESOC) resulting in operational savings of $360K. . Project managed technical design protection strategies; oversaw $265K capital completion projects.Robert Martin Company, Elmsford, NY1989-1993Director of Security - Privately held Real Estate management firm;safeguarded 100 site portfolio EDUCATION & CERTIFICATIONS BA, Criminal Justice, University of Wisconsin-Platteville, Platteville, WI Certified Protection Professional (CPP) - ASIS International Board Certified. FEMA Certification: Intermediate Incident Command System for Expanding Incidents (ICS-300). Six Sigma Green Belt Training - Chicago Deming Association-Six Sigma Master's Program. Certified Fire Safety Director - High Rise / Office Building . Software House (access control) Certification. |