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EMAIL AVAILABLE PHONE NUMBER AVAILABLEQUALIFICATIONS OVERVIEWDual careers in Corporate Human Resources and Academic Instruction with exemplary performance in both.Core competencies include:Human Resources Curriculum DevelopmentTraining and Development Classroom ManagementRecruiting Management Supervisory/Safety WorkshopsBudget Development Training Video ProductionRecruiter and Recruiting Manager for local and regional companies. Developer/facilitator of recruiting materials, policies, QA standards, and training programs.Teacher Certifications for the States of Delaware, Maryland, and Virginia.EDUCATIONM.P.A. Personnel Administration Specialization University of Delaware, DEB.A. English Magna Cum Laude Christopher Newport University, VAProfessional Human Resource Management Certificate SHRM & Villanova University, PAHuman Relations and Effective Speaking Dale CarnegiePROFESSIONAL EXPERIENCETeacher Brandywine School District Wilmington, DE 1998-2018Created/taught International Baccalaureate Diploma Program English curriculum and text sets for other levels of instruction.Integrated technology for teaching, reporting, and record keeping.Developed/administered formative and summative assessments.Managed classroom environment with differentiated instructional approaches.Recruiter Zenith Products New Castle, DE 1 YearRecruitment Manager TCIM Services Newark, DE 1 YearHuman Resources Development Manager Nixon Uniform Service Wilmington, DE 4 YearsConducted candidate interviews and new employee orientations.Created/implemented recruiting and hiring processes/materials, and job procedure documentation.Managed recruitment and training budgets.Wrote/administered exempt and non-exempt HR policies, procedures, and feedback instruments.Designed/facilitated OSHA-required safety trainings.Administered corporate tuition reimbursement programs.Designed/administered company Suggestion Program.Authored company newsletter.Trainer Comcast Cablevision Philadelphia, PA 1 YearSystem Trainer TCI Cablevision New Castle, DE 1 YearDeveloped/facilitated supervisory, customer relations, and product knowledge trainings.Monitored/coached representatives handling of incoming calls.Facilitated Employee Participation Solution teams. Internal Consultant for additional team facilitators.Chaired Wellness Committee with activity planning/execution.Technical Writer PNC Bank Wilmington, DE 1 YearWrote current task procedures via line and management personnel observation and interviewing.Authored 4 training manuals: Customer Support; Credit Support; Collections Support; and Power Dialer.References Available Upon Request |