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PROFESSIONALSUMMARYLicensed Bodily Injury Adjuster with over 18 years experience. Areas of expertise include Negotiation/Settlement of third party bodily injury claims, review/evaluate settlement demands, as well as review/evaluate medical bills and records per Florida PIP Statute. Excellent at juggling multiple tasks, meeting deadlines, and working under pressure. Broad industry experience includes Liability, PIP and Legal.SKILLS Powerful negotiatorCustomer serviceProficient in Microsoft Office SuiteExcellent written skillsCustomer serviceDiary managementStrong verbal communicationExtremely organizedWindows Operating SystemTeam playerFast learnerTyping-50wpmWORK HISTORY TELEPHONE CLAIMS REPRESENTATIVE II/BODILY 11/1999 to CURRENT INJURYGEICO Corporate Office Lakeland, FLEDUCATION High School Diploma 1994Haines City Senior High School, Haines City, FLNursing Assistant (Certification) 1998Travis Vo-Tech, Lakeland, FLMedical Assistant (Certified) 1999Ultrasound Diagnostic School, Tampa, FLCERTIFICATIONS Licensed Adjuster (Florida)-All Lines: D025626 REFERENCES Available upon request.