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Front Office Assistant Resume Miami, FL
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Title Front Office Assistant
Target Location US-FL-Miami
Email Available with paid plan
Phone Available with paid plan
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Professional Summary

Creative and well-rounded Social Media Specialist with an eye for detail and a strong understanding of
web strategies. Seeking an opportunity utilizing excellent copywriting, brand management and
marketing expertise with a well-established company. Willing to learn and try new things.

Skills

   Blogging                                           Excellent communication skills
   Marketing strategy                                 Microsoft Office expertise
   Social media platforms                             Team leadership
   Social media expert                                Excellent multi-tasking ability
   New business development                           Organizational skills
   Detail-oriented                                    Clear oral/written communication
   Fluent in English, French, and Spanish             Excellent interpersonal skills
   Excellent writing skills

Work History

Social Media Specialist, 11/2017 to Current
CDFG Holdings, Inc.  Miami, FL
   Tracked and analyzed social media and online marketing initiatives.
   Created social media content with consistent content and tone.
   Analyzed key performance indicators monthly, applying data analytics to drive future strategic
    planning.
   Supported SEO initiatives to improve content, keywords, and branding.
   Devised results-driven strategies and roadmaps based on clients' needs.
   Evaluated monthly performance statistics and used data to inform future strategies.


Book Keeper, 09/2012 to Current
H&S Business Services, Inc  Miami, FL
   Filed tax returns and prepared governmental reports in compliance with strict standards.
   Performed complex general accounting functions, including preparation of journal entries, account
    analysis and balance sheet reconciliations.
   Collected and reported monthly expense variances and explanations.
   Created periodic reports comparing budgeted costs to actual costs.
   Processed payments and applied to customer balances.



Freelance Writer, 01/2018 to Current
TheRichest  St. Laurent, Quebec, Canada

       Wrote engaging content

       Had expert knowledge of the content being written

       Contributed content ideas

       Worked well under pressure and delivered under strict timelines



Sales Associate, 08/2015 to 03/2016
Nordstrom  Coral Gables, FL
   Developed positive customer relationships through friendly greetings and excellent service.
   Helped customers with questions, problems and complaints in person and via telephone.
   Maintained adherence to all company protocols.
   Prioritized and accomplished wide range of tasks each shift.
   Answered questions regarding the store and its merchandise.
   Accepted and processed returns.
   Organized racks and shelves to maintain the visual appeal of the store.
   Worked collaboratively in team environment.
   Prepared merchandise for sales floor.


Sales Associate, 01/2014 to 01/2015
L.A. Sweetz
   Maintained an extensive knowledge of competitors, their offerings and their presence in assigned
    territory.
   Accepted and processed returns.
   Stocked shelves and supplies and organized displays.
   Prioritized and accomplished wide range of tasks each shift.
   Kept work areas clean and neat at all times.
   Worked collaboratively in team environment.


Research Associate, 01/2012 to 01/2014
Health Research University of Miami School of Medicine, University of Miami School of Medicine
Miami, FL
   Our work led to my name being published, along with my colleagues, in a medical journal;
    https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4271477/
   Assisted with the data inputting of patients clinical information, took part in clinical trials, spoke to
    patients.
   Distilled large amounts of information and produced reports, spreadsheets and documents
    outlining key details.
   Aligned office departments and increased inter-department communication and data sharing.
   Performed initial client assessment and analysis to begin research process.
   Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep
    flow and restraints.

Languages

Proficient in English, French, Spanish

Education

Bachelor of Arts: Communication, 2017
Florida International University - Miami, FL
   Majored in Communication Arts
   Minored in Social Media Marketing


Master of Science: Mass Communication, intended graduation July 2019
Florida International University  Miami, FL
       Degree focus is on Global Strategic Communications

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