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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Harvard Street PHONE NUMBER AVAILABLERaleigh, NC Street Address EMAIL AVAILABLEEXPERIENCE SUMMARYAbility to track and manage open items in testing and training, work under pressure, and balancemultiple tasks, including a defect scrub effort of 400 defects with 20 engineers in a 4 month span.Relationship experience managing off-shore and local teams of testers validating various products.Management skills leading tests deployed on blade servers using MySQL database configuring,upgrading, and installing serversAnalytical skills with experience turning requirements, business rules, and specifications into testplans, test cases or test conditions.TECHNOLOGY SKILLSHardware: IBM 4690, SunSparc 2000, IBM Aptiva (applications tester), Sun ES3000, HP 450, TekServer IISoftware: Microsoft Project, Microsoft Office (Power Point, Excel, Word, Access)OS: Linux, Sun Solaris, UNIX, Windows, Windows 7, Windows 10Test Tools: ClearQuest, Autotester, Test Expert, eTestTools: Visio, Procomm, TCL, NistnetDatabase: MySQL, SQL Server 2005, SQL Server 2008, SQL Server 2013Computer Languages: Visual BASIC, Visual C# 2010PROFESSIONAL HISTORYNC Department of Revenue 2018Document Preparation SpecialistManually prepared Individual Income tax returns for continued processing and refund paymentCFI - College Foundation, Inc. 2016 2017Quality Assurance AnalystUsed time management skills and abilities to multi task within tight deadlines to maximize resultsParticipated in the continuous improvement of test processes for best practices and worked with developers to improve software product quality as well as identified root cause analysisCreated effective unit and component level test cases to verify product compliance to requirementsExecuted test cases in feature, system, regression, and performance test suitesReported defects and tracked defect resolutions and verified defect fixesAssisted with delivery and support to clientsWorked with other Quality Assurance Analysts, Developers and Project Leads as required in supporting processes, applications, tasks and projects.Performed Test Lead activities on projects as needed, especially with hot fixesCTG at Toshiba Global Commerce Solutions, RTP, NC 2014 2015Quality Assurance Test EngineerCreated and executed test plans to validate POS product using SQL Server 2008, 2013Successfully installed various system components in a modified Agile environment on IBM 4690Mentored peer colleagues on the Product Loyalty Management System (PLMS)Executed scripts to upgrade servers/blades for access of the loyalty systemOrganized/managed the test processStaged/set-up test environment including hardware and software installationsHill-Rom, Cary, NC (now Perigen) 2012 2013Test Engineer/Business AnalystProvided mentoring and direction to junior testers.Created effective unit and component level test cases to verify product compliance to requirementsExecuted test plans and test cases to validate robustness of the product in an Agile environmentGathered and analyzed customer requirements, business needs, and project objectives to write detailed functional requirementsModified requirements and/or added new requirements per the defect fix or scope of the featureMiller-Motte College, Raleigh, NC 2011 2012Adjunct IT InstructorDeveloped IT curriculum, and taught up to 20 semester hours of college credit coursework in the areas of Word Processing and Introduction to ComputersDemonstrated the Microsoft Office product suite to faculty as neededIT-SENTRY, Raleigh, NC 2010Account ExecutiveDeveloped leads among resellers, VARs, and end users, and demonstrated the product as needed.Disseminated feedback internally gained from client experiences and issues to facilitate product improvements and enhancementsTEKELEC, Raleigh, NC (now Oracle) 1997 2010Software Verification EngineerExecuted scripts to upgrade servers/blades for configuring network elements of a telecom networkProvided delivery documentation (installation instructions, known defects, etc.) to clientsCreated and executed tests in feature, system, regression, end-to-end, and performance test plansProvided oversight and direction to testers (including offshore and onshore) for multiple projects ensuring requirements traceability and timely defect management.Created detailed project documentation and plans (where applicable), including Scope definition, testing approach, test plans, scheduled document reviews, and provided stakeholder presentation where neededTracked software bugs and reported status regularly, sometimes on an epic scale (400 defects in 4 months with 20+ engineers)Using Test Expert, designed test plans to validate software and identify defects found in test execution and provisioning of network traffic with Procomm and TCL scripting on Solaris, Linux, and Windows.Responsible for tracking and resolving project issues and escalating issues appropriately and on a timely basis. Communicated status, defects and progress clearly and consistently, oftentimes reporting status twice daily to the management team.EDUCATIONMaster of Science, Computer Science, Rensselaer at Hartford, Hartford, CTBachelor of Arts, Spanish, Clemson University, Clemson, SCADDITIONAL COURSES AND SEMINARSMicrosoft Project Level I, Raleigh, NCVisual C# 2010, Raleigh, NCLANGUAGE SKILLSProficient in Spanish |
