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Title Data Entry Customer Service
Target Location US-OR-Gresham
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Candidate's Name
Wood Village, Oregon Street Address
Phone: PHONE NUMBER AVAILABLECell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEEMAIL AVAILABLEHIGHLIGHTSProficient computer skills- Data Entry/Word Processing (65wpm), MS (Word, Excel,), Google Docs. IPRO, Infanview, FileZilla, SmartFTP and Internet ResearchExperienced in telecommuting (home office includes 21 monitor, XP Office Professional, fiberoptics, printer, fax machine, mic)Extensive experience in collection and data entry of customer information and updating of customer and inter-company database recordsHighly skilled in coding documents for law firms and corporationsAbility to adapt and learn quicklyExpertise in multitaskingFlexible and able to handle constant change and interruptionsExcellent organizational skillsWork well under pressure in a fast paced environment and complete jobs in a timely mannerHighly effective in communicating with a diverse customer baseAbility to function effectively as a member of a team, or independently on tasks and assignmentsStrong work ethic and commitment to excellenceWORK EXPERIENCE:Print2Web LLC/OwnLocalProduction Supervisor December 2013-PresentManage/Monitor WorkloadSet up & process work for ad building-Data EntryAssist Employees with their workPrint2Web LLCRemote Ad Builder February 2007-1/1/2018Company provides online advertising publishing services that allow clients to customize their advertising categories onlineResponsibilitiesExtract/Map information from ads and code fields according to advertisers specifications for online publication-Data EntryOnSite3 May 2004-April 2009Remote Coding Specialist/QC/Specials TeamCompany was a provider of electronic litigation support solutions for law firms and corporationsResponsibilitiesCoding documents for law firms and corporationsQuality Check/Editing of other coders work-Data EntryiBridge LLC July 2010-October 2010Remote Coding SpecialistCoding documents for law firms and corporations-Data EntryACV Litigation LLC January 2008-August 2012Remote Coding Specialist/QCResponsibilitiesCoding documents for law firms and corporations-Data EntryQuality Check/Editing of other coders workHigh-Tech Professionals November 2004-February 2008RecruiterCompany provides executive search services in the high-tech field to help companies find talent for their permanent, temporary, and contract positions in the Engineering and Information Technology sectorResponsibilitiesRecruited and placed a wide spectrum of candidates in the technology, financial, and engineering industriesConducted extensive research and recruiting via the internet, job boards, networking, and cold callingEducated selected candidates about the position's objectives and requirementsEmphasized features and benefits of a career with a particular client.Performed pre-employment referencesIdentified, screened, recruited and submitted IT job candidates such as Project Managers, Architects, Technical Leads, DBAs, Systems Administrators, Developers, Functional/Technical Experts, etc. in diverse technologies and industriesChristopher Hill, PC November 2003-January 2004Personal Injury AttorneyParalegalResponsibilitiesClient IntakeObtain and organize all medical documents and other documents needed for casesUpdate clients on progress of their casesProvide discovery documents to other attorneysQwest Communications 1975-2001Screener/Technical Consultant, Dispatcher/Maintenance Administrator, Staff Clerk/Supply Attendant, Cashier/Word Processor, Data Entry/Reports Clerk.ResponsibilitiesCustomer ServiceReceived & successfully handled thousands of repair calls in 14 statesCollaborated between many departments to successfully solvecustomer issuesResearch Technical InformationUse of Windows NT Database to identify customer facilities &programmable featuresDiagnose problems related to facilities and features.Find solutions to repair problemsSubject Matter Expert to peersSought out by others for consultation and leadershipTrained new employeesLead classes and worked one on one with peers to increase qualityand quantity of workTesting/VerificationRunning tests on customer phone lines to detect shorts, grounds, crossed lines, etc.Verifying features are programmed and/or programmed properlyVerifying with customers correct usage of programmable featuresDispatch/Scheduling appointmentsData Entry/Word ProcessingDetailed entry of all work done and communications with customers and company departmentsEDUCATIONPortland Community College Associate of Applied Science in Paralegal StudiesTraining in Business Law, Corporate Law, Criminal Justice, Juvenile Law, Employment Law, Family Law, Forensics, Law Research (manual and computer), and Interviewing Clients.

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