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Candidate's Name
3904 Birchleaf Dr. PHONE NUMBER AVAILABLEMemphis,TN 38116 EMAIL AVAILABLESummary of QualificationsPossess exceptional communication, problem-solving, decision-making and strategic thinking abilities. Over 10 + years of combined experience in office management, administrative assistance and customer service. Dependable, ethical, initiative taker and resourceful in completing projects. Core competencies include but are not limited to:Office ManagementTyping, Editing, and FilingProficient Using Microsoft Office Suite and OutlookEmail and Calendar ManagementCustomer Service and RelationsSales SupportEDUCATIONPoint University Peachtree City, GAAssociate of Arts, Graduated 2011Bachelors of Science Human Services, Graduated 2013EXPERIENCE HIGHLIGHTSShelby County Government-Memphis, TN 2017-2018ReceptionistAttended to three incoming phone linesConducted research for property purchaseChecked invoices and approved them for supervisorAssisted in making appointments with the clients and office agentsAssisted in helping clients obtain correct information to make required paymentsOffice Team Nashville/Memphis, TN 2015-2017Administrative Assistant/Receptionist/Customer Service Rep.Performed duties in Microsoft Word, Excel, and Google ChromeAssisted with photocopying, faxing, mail distribution, filing and unvarying phone callsCoordinated and maintained records for staff office space and appointmentsHandled money in vast amountsDirectly assisted pinnacle managementAssisted clients internationally with finding Senior Living HomesState of Tennessee Nashville, TN 2014Disability Claims ExaminerAided Medical Specialist in determining disability benefits status (approve or disapprove)Contacted claimants and obtain information regarding medical pastRequested medical records from physicians offices, hospitals and other medical sourcesReviewed records and report findingsMaintained confidential files and documentsRandstad Staffing-Memphis,TN 2008-2010Administrative and Customer SupportAccepted short and long term job assignments providing customer service and clerical dutiesJob duties included receptionists, data entry, typing, filing and office managementProvided calendar management, order office supplies and assisted various customers and businessesSet up conference calls and meetingsProvided direct administrative support to department heads and executive team leadsCommunity of Faith Christian Church- Memphis, TN 2007-2008Office Manager/Administrative AssistantProvided direct support to Lead Pastor and Executive Team LeadsResponsible for ministry and pastor calendar/email managementOversaw administrative operationsCreated various reports, marketing materials, letters and mass emailsKey contact person for vendors and deliveriesMaintained office supply inventory and budget |
