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Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLE (mobile)Saint Charles, MissouriSummaryI am a native of Brazil and I came to the United States to live in 1998. I have dual citizenship, Brazilian and American. I am a mother of four children and divorced. Currently working as a bilingual customer service at Beauty Trends, answering and helping customers choose their perfect hair style. I've worked as an Interpreter Portuguese/ English, English/ Portuguese for over three years, I had a set schedule and worked from home. I really enjoy the challenges and gratification of working as an interpreter, helping others achieve their dreams or simply helping them adapt to a new place and it's environment.ExperienceBilingual Customer Service RepresentativeBeauty TrendsAugust 2011 - Present (6 years 5 months)  Saint Louis, MissouriAssisting customers over the phone with choosing their hair style and colors that most fit their needs and preferences. Making them feel special and well taking care of.Portuguese InterpreterLanguage Line ServicesApril 2006 - October 2009 (3 years 6 months)  Monterey, CaliforniaSkills: Interpreting calls from English to Portuguese and vice-versa from home phone, Rendered correct concepts/meanings between source and target languages, Provided strict renditions of the messages including every detail of the conversation, Clear enunciation and pronunciation  Pleasant/professional voice and polite forms of expression., Bachelor's degree in Social CommunicationsGlobal Service AgentMasterCard InternationalMarch 2004 - September 2005 (1 years 4 months)  O'Fallon, MissouriSkills: Answering calls from all over the world from cardholders needing of emergency services provided by Mastercard, Requesting emergency cards direct with issuers world wide. Contacting hotels and courier services, assuring that cardholders would receive their emergency cards or cash any where in the worldEducationUniversidade do Vale do Rio dos SinosBachelor's DegreeSocial Communications/Public RelationsLanguagesEnglish (Fluent)Portuguese (Fluent)Spanish (Advanced)