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Title Customer Service Training
Target Location US-GA-Atlanta
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLEEDUCATION:Marvin Pittman-Statesboro, GACambridge High & Latin/ Cambridge Rindge & Latin- Cambridge MABurdett School of Business- Boston MAFisher Junior College- Boston MAHarvard Business Extension School- Cambridge MACambridge College-Cambridge MACERTIFICATION:Occupancy Clerk Certification-Nan McKay-87Refinement of Income Rent Determination (EIV) system-March, 2010Public Housing Certification Online-Nan McKay-2011Conflict of Interest Law- March 2015Spectrum LIHTC C3P/ C4P-April 2015-16Notary Public (State of MA)- November 18, 2022Training:Salter LIHTC Training- September 2015Customer Service Training- July 2015Sexual Harassment Training- 2000-17Diversity Training-2016Experience:Cambridge Housing Authority, Cambridge MA1987-2009 Occupancy Clerk/Field Officers /Leasing Officer I / Leasing Officer II (Section 8 Department)Intake for all programs under the Section 8 (Housing Choice Voucher) portfolioCompleted Section 8 Inspections which in home visits and relocations;Performed Intake for applicants applying for emergency HousingPerformed Section 8 and Public Housing BriefingsCarried cased load of 1500 mixed elder/disabled and family2007- 2018 (Retired) Leasing Officer II Public Housing /Relocation- Operation DepartmentEnsure accurate and timely processing of all data related to applicants and participants of the Public Housing Project Based, Section 8 Program and the LIHTC program;Determine eligibility for LIHTC, Public Housing, Section 8 program an Tax Credit;Process unit offers, complete lease-ups and process move-ins and issue Section 8 Vouchers and Enhanced voucher using Elite;Manage and update wait list, schedule and conduct screening appointments and compile appointment letters;Perform initial and annual recertification, process paperwork, 3rd party verifications compile initial files and calculate annual household income;Calculate and collect security deposits, rent and pro-rated rent, post all monies in EliteAccounts receivable Financial Processing Module;Run EIV reports, CORI, SORI, INS checks, all 3rdparties verifications, and credit checks.Skill:Computer Microsoft (2007 & 2013) Word, Excel and Access Housing Software: Citrix & EliteCalculator, Copier, Fax, Scan etc.

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