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Click here or scroll down to respond to this candidateCandidate's Name
Street Address 1/2 buckeye ave.
mansfield, Ohio Street Address
PHONE NUMBER AVAILABLE
Career To obtain a position in serving customers
Objective: while gaining as much knowledge as possible.
Education: B.A. in History Ashland University, May 1995.
Major: History
Minor: Political Science
Employment:
currently working for mcgraw hill education as a customer service representative handling in bound calls
regarding placing orders, tracking orders, submitting return request etc.
December 2014- sales representative for absolute pest control services
january- located in mansfied ohio.
April 2014-customer service representative-worked as a customer service
November 2014-representative assisting new and existing customers with mortgages
loans and other inquiries.
(Stonegate Mortgage, Mansfield Ohio)
Sept.2012-worked as a sales representative for Pure Water
March 2014-Technologies while being responsible for the sale of water
purification systems in a designated territory, and as a
sales/marketing manager for Servpro, which is a water and fire restoration and clean up
franchise where I am responsible for the sale of these particular services, while contacting
insurance agents, brokers, commercial businesses, as well as residential. The servpro position is
from the dates posted and the pure water position started in October of 2013.
(Servpro, Mansfield, ohio)
June 2011-sales representative-currently selling products such as
September- 2012-signs, banners, vehicle graphics, business cards, etc., to local
businesses and the general public.
(Premier Graphics, Mansfield Ohio)
February 2011-sales representative-sold credit card payment processing
May 2011- terminals and services to local business owners.
(Merchant processing systems, Houston tx.)
June 2010-Sales representative-Responsible for the sale of advertising on
January 2011-the back of grocery store receipts. Again covering serveral
territories.
(Registered Tapes Unlimited, Cincinnati, Ohio)
August 2009-marketing consultant-responsible for the sale of print and
May 2010-internet yellow pages in several designated territories.
(Dex One, Mansfield, Ohio)
October 2005- Sales Account Manager- develops and
August 2009- implement strategies by making inbound and outbound calls to maintain and
expand sales in an assigned territory. Provide reports on sales
activities for a given period of time. Contacts customers on a regular
basis to maintain account relationships. Resolves customer concerns.
Responsible for hiring, firing, and training of sales representatives to
achieve weekly, monthly, and annual sales goals.
(Freespray Lawncare, Mansfield, Ohio)
March 2003- Account Representative-handled inbound
September 2005-consumer calls to collect delinquent
accounts by locating and contacting consumers, establishing repayment
terms and schedules. Minimize loses by securing payment in full, check
by phone and/or credit payment terms. Answer general inquiries
regarding account status. Follow all client, state & federal laws
regarding the collection of delinquent debt.
(OSI Collection Services, Dublin, Ohio)
February 2000 Credit Analyst-communicating daily with
Feb.2003-customers, buyers, and third party vendors. Responsible for handling
customer inquiries and complaints. Entered,researched, and
troubleshooted issues regarding medical nutritional and consumer
product orders. Performed credit and order releases. Built truckload
and LTL orders. Communicated with logistics in regards to pool shipping.
(Ross Products Division, Columbus, Ohio).
October 1996 Case Manager-provided services to assist
Jan.2000: mentally ill patients in order for them to gain access to
needed social, medical,educational, and other services to meet basic
human needs. Major components of the service include: assessment,
treatment planning and crisis intervention.
(The Central Community Health Board, Cincinnati, Ohio)
July 1996 Mental Health Specialist-worked in emergency
Oct. 1996: services counseling mentally ill adults and adolescents.
Received calls from individuals in crisis on a 24-hour crisis hot line,
reported the incidents to an on-call social filled out and filed the
incident reports to social and children's services.
(The Center for Individual and Family Services,Mansfield Ohio).
May 1995 Sales Representative-responsible for selling cutlery
July 1996: to home owners and businesses by means of cold calling,
prospecting and canvassing. Also responsible for documenting sales
activity, building relationships
with new and existing customers, and tracking prospects.
(Cutco, Mansfield, Ohio)
Computer Lotus 1-2-3, Microsoft Word, some Excel,
Skills: Electronic e-mail, Microsoft Internet Explorer.
Activities Four year letterman, varsity football, Ashland
Honors: University. All-american football honors in 1994.
References available upon request
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