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PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVESeeking a position with an established company leveraging my diverse experiences in property management, customer relationship, and sales.SUMMARY of QUALIFICATIONSExperienced manager with property maintenance skills focused on a strong tenant relationship approach and high level of interpersonal communication, training and educating tenants while clarifying complex issues. Relationship Development Sales & Customer Management Facility Coordination Property maintenance Data Management Problem-Solving Establishing Reports Team Supervising Project Management WORK EXPERIENCEProperty Manager  B&N Services (11/2017  06/2018) Oak Park, IL Managed, supervised and over-looked over 6 properties.Handling day-to-day operations including maintenance and repair issuesResponding to tenant complaintsQuality Control Supervisor  MAC Industry (01/2015  06/2017) Chicago, IL Managed, supervised and over-looked over 60 properties to ensure their compliance to the specifications, contracts and city laws and codes.Handling daily operations and routing inspections from single family homes to large apartment complexesManaging and editing up to 60 inspection reports per weekSupervising workers and contractors to ensure quality workInspecting buildings for cleanliness, quality assurance, up to code work and safety compliance Store General Manager / Part Owner  Recycle (03/1999  09/2014) Chicago, IL Leads and manages sales and marketing operations, including all direct sales and marketing processes. Direct responsibility of managing the full customer experience continuum. Managed up to 3 stores and 6 employees. Head of Maintenance  Chicago Park District (03/1982  02/1999) Chicago, IL Managed and maintained the properties by routing inspections and maintenance tasks such as:Handling responsibilities of inspecting buildings for cleanliness, quality assurance and safety complianceCleaning equipment and suppliesMaintenance of chemical disposal, electrical and plumbingInspection reportsEDUCATIONProsper High School (1971-1975) Chicago, ILSKILLSLanguagesItalian: Native languageEnglish: FluentSpanish: BasicComputer Skills: Basic