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Title Customer Service Manager
Target Location US-MA-Yarmouth Port
Email Available with paid plan
Phone Available with paid plan
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319 Rte. 6A, Yarmouth Port, MA 02675Phone: PHONE NUMBER AVAILABLE  EMAIL AVAILABLEPROFESSIONAL EXPERIENCEComplete Home Group  Osterville MAProperty Manager  June 2015  PresentResponsible for over 20 properties located within multi-unit locations. All bookkeeping functions including accounts payable and accounts receivable. Manage all communications with tenants, outside contractors, insurance representatives, and others. Provide upkeep of the general ledger, which includes making general journal entries. Special functions include handling sensitive and strategic communications with all members of the rental community.Morgan Memorial Goodwill  Hyannis, MACustomer Service Associate - 2011  2015Maintain inventory in good order. Assign locations for displays for enhanced sales. Assist customers in fitting and checking out. Coordinate with security for oversight of potential theft.Holly Management and Supply Corporation - Hyannis MAAdministrative Assistant and Bookkeeper  2005  2011Manage billing, collections, insurance binders, and correspondence regarding client concerns for 1,500 accounts, both residential and commercial accounts. Prepare leases, addendums and other legal documents; act as liaison between attorneys, owners, tenants, real estate agents, etc. Create and manage databases for maintaining vital information for lessees, owners, tenants, corporate addresses, lease articles, commencement and expiration dates, etc. Create marketing brochures used for advertising. Consult with managers, owners and professionals regarding interior design, landscaping, promotions, open houses, and other management issues.Money-Wise Solutions  Braintree MALoan Officer - 2001  2005Provide expert knowledge and salesmanship as a lending specialist to clients of corporation. Prepared loan documents in compliance with lenders requirements. Ordered and tracked appraisals, liens and other legal documents; collected and recorded deposits and provided liaison between lenders, attorneys and real estate agents to assure smooth, timely closings. Conducted professional services with accuracy and urgency, rapid timeframe from application to close. Created partnership with areas foremost realtor to foster enhanced business development.GJ Corporation  Boston, MABusiness Manager  1980  2001Directed business operations for all divisions including budget preparation and expense monitoring, cash flow management and financial communications throughout the organization. Oversaw all accounting functions including preparation of general ledger, reconciliation of insurance and bank accounts, payroll, accounts receivable and payables for $20 million dollar construction real estate businesses. Supervised office employees and provided human resources management for all divisions, which included over 200 employees.Achievements:Spearheaded major cost reduction project. Evaluated production, revised procedures and devised new systems and forms in order to maximize efficiency of workflow in retail department, thereby increasing sales and reducing payroll costs.Directed project operations to incorporate a new financial management program that would encompass all divisions. Converted outdated IBM system to new hardware and software merging updated information with existing database.Managed the consolidation of three newly acquired facilities into single operation base, drastically reducing expenditures.PROFICIENCIESMicrosoft Word, Publisher, ExcelQuickbooksSage Timberline, BuildiumEDUCATIONStonehill College  Accounting Easton, Massachusetts

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