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PHONE NUMBER AVAILABLEEMAIL AVAILABLESummarySkilled Systems Administrator with extensive IT background. Enjoys troubleshooting to find solutions to technical issues. Seeking to benefit am IT Department with complex technical knowledge and strong leadership skillsSkillsStrong analytical and problem-solving skills with the ability to quickly adapt to changing and competing prioritiesStrong organizational skills; ability to prioritize, maintain attention to detail and recognize time constraintsStrong customer orientation and a professional approach with the ability to interact with all levels within the organizationGood project management skills, with the ability to independently interact and at times lead a team to complete initiatives with quality and timelinessAbility to maintain the highly secure nature of information technology workKnowledge of interoperability between Linux & Windows environmentA solid foundation in ITIL framework with demonstrated skills in incident & problem management, audit & operational risk managementExperience and sound working knowledge of the following areas; Windows Server administration including Active Directory and the use of Group Policies Backup/recovery technologies; TCP/IP, routing switching, DHCP and DNS, Cisco IP TelephonySelf-motivated, able to prioritize, good at time management and goal drivenExperienceSystems AdministratorThe Midi RoomManage and administer an Active Directory domainTest and deploy GPOs and configurationsManage Systems running Windows Server 2008R2 and 2012R2Remediate security vulnerabilities and harden systemsMaintain system documentationDiagnose and resolve technical hardware and software issuesStay current with system information, changes and updatesTest and deploy system updatesTroubleshoot computer hardware, software or network issuesSetup and manage system backups and restoresManage applications and services on premises and on hosted platformsAid monitoring, response and intervention for IT related security incidents and violations and site outagesResearch, recommend and implement relevant technologies to streamline day to day operationsSystems AdministratorCyber-PathRespond to incoming work orders, trouble tickets, and emails regarding equipment of connectivity problemsCreate documentation on network configuration, network mapping, circuit identification and processesMaintain policies and procedures for network deploymentsCollaborate with Engineering teams to determine network capacity and implement strategic plansSupport overall network infrastructure, which includes providing performance testing, statics and reportsSupport VoIP infrastructure including call management system, voicemail, and physical telecom devicesRespond to issues in a timely manner, communicate necessary information to relevant support teams & impacted staff, and document resolutionMaintain a data repository and knowledge base of information related to systems and devices that are supported by the Network AdministratorsParticipate in strategic planning exercises to develop and implement modern technology or equipment into the IT infrastructureProactively conduct performance testing for network continuity, ensuring that all circuits and networking equipment is operating at peek potentialProvide administration, installation and support for physical phones and voicemail to staff including conference call servicesSun Solaris 10/UNIXSystem AdministratorSecurity Clearance: SecretTEK Systems forExecutech Strategic Consulting LLC.Administer operating systems, hardware, and peripheral components, and maintain databasesPerform software installation, upgrades/patches, troubleshooting, and maintenance on UNIX serversAnalyze and resolve diagnostic problems on Sun, HP-UX, and AIX systemsResponsible for capacity planning, including, allocating storage, providing hardware and software redundancy, and planning future expansion requirementsParticipate in root-cause analysis of recurring issues, system backup, and security setupMaintain Web servers, file servers, firewalls, and directory services, and set up user accountsLevel2 RGATES/DGATES Sybase Support EngineerSecurity Clearance: SecretTEK SystemsComputer Sciences Corp./TriCor Ind.Assisted customers in the development of Security Intelligence solutions by providing planning, implementation, configuration, and optimization services around the worldProvided technical engineering support, as part of our Technical Support Center, to resolve customer issues by performing diagnostics, performance optimization, security incident analysis, solution/partner recommendations, and product knowledge transferDesigned comprehensive security solutions to address a wide range of complexities, scales, and integration requirementsInterfaced with customers on an on-going basis to identify problems and communicate progress and resolution while maintaining a high sense of urgency and timely escalation.Utilized Sybase IQ, Sybase ASE replication and SSH (secure shell)Viryanet Systems Field Engineer:Team LeadTEK SystemsLaclede Gas Co.Served as Lead Support field tech for construction workers in the Gas Company.Acted as liaison between Management & construction foremen.Gathered data from real life scenarios to incorporate into Viryanet system. This includes, but not limited to, site measurements, calculations, material input and problematic bugs to fix for the next release & user literacy.Configured Sprint wireless data cards for field uplink access.Participated in all management and staff meetings and assumed Lead position because of my initiative and passion for seeking results.Lead Consultant Engineer(Multiple Contracts)Edward JonesTEK Systems, Net Services, The Computer Merchant, CBiz, Delta Computer, On Force, Dobbs IT ProfessionalsNational regionWorked contracts for Edward Jones, Merrill Lynch, American Express, American Eagle, Mattress Giant, and plethora of Law Firms & other financial institutions.Perform topology design and analysis as well as trouble-shoot existing problems.Review of operational support network technologies on multiple levels.Fully convert Branch offices from Satellite data delivery to T1Create network system architecture design, network hardware deployment strategies, network operations architecture, network system builds, network automation, network tuning and performance managementInstallation and setup of DNS, Exchange Server (multi versions.) using Active DirectoryBroadcast complete workstation images for migration and/or upgradeInstallation of server racks, UPS, patch panels, circuit movesCisco GBit(s) switch setup, router, Encrypted Transport VPN, Cisco IP PhonesConduct Site surveys & network cutovers for Cisco VOIP.Installations, configuration and troubleshooting of routers, hubs, and serversSystem AdministratorPomeroy IBMBuilding, configuring, patching, upgrading and troubleshooting of physical and virtual Linux servers (rack mounts/blades, and VMs)Building, configuring, patching, upgrading and troubleshooting of physical and virtual Windows servers (rack mounts/blades, and VMs)Taking care of backup, off-site tape storage, inventory-asset managementInvestigating, resolving and closing user reported PC problems and application issues through our ticketing systemSupporting users in the use of computer equipment by providing necessary training and adviceInstalling, configuring and deploying new PCs & ServersNetwork AdministratorNova Business SystemsSetup and administration of Cisco PIX Firewall 525 in three remote locationsManagement of all users & applications on a MS Windows 2003 Server environment via LAN, & SANSetup and administration of multiple SQL Servers, instances & databasesPlan, implement, and execute strategies for clustered environments, complete system upgrades, failover, & recovery.Installation and maintenance of document scanning software for over 80 users, multiple server & numerous clientsSetup of all of Cisco VPN and Netscreen connections and accountsSetup of APC UPS and notificationsPhone support for clients w/ connectivity and functionality issuesSetup of WEP & WLAN with an IEEE 802.11G WAP and range extenderSetup of MS Windows 2003 Server Cluster for failover on SANAchievementsNABA, 1994-1997NSBE, 1995-2000Microsoft Certified Professional, 2001Microsoft Certified Systems Administrator Windows 2003CCNA Course completion 2004CompTIAs Security Plus 2010EducationUniversity of Missouri at St. LouisManagement Information SystemsBusiness & Statistical EconomicsSanford-Brown College Fenton, MOAssociates Degree in Windows Network AdministrationCompTIAs Network +, CompTIAs Security +, Network Administration, MCSA, MCSE Windows platform, and Cisco CCNA course workSouthern Illinois University at Edwardsville Edwardsville, ILManagement Information SystemsSocial Economics & Music Education (emphasis on Jazz Performance)Military1990 2003United States Navy [R], Amphibious Construction BattalionProudly served as Engineer on small boat unit (SBU-13), (SBU-11), and Side Loadable Warping Tugs both Active & ReserveEarned various awards for excellent service & an Honorable DischargeStationed out of Coronado, CA |