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W E B D E V E L O P E RStreet Address Emily Loop, High Point NCEMAIL AVAILABLEPHONE NUMBER AVAILABLEE X P E R I E N C ESearch Ranking Analyst, Facebook, Menlo Park, CA Jan 2017 PresentData Analysis: Evaluate data of trends and provide insight through weekly reports for the Product Search Team.Research: verify and escalate sensitive public content of Facebook and Instagram channels. Research Tech, AIG, Olathe, KS Oct 2013 Oct 2016Information Processes: Achieved quality rate of 97.9% by processing 50+ daily transactions.Financial Reporting: Produced high work standards reviewing and processing complex financial documents.Process Support: Handled and escalated lawsuits and other high priority documentation. Helpdesk, Jackson County, Kansas City, MO June 2013 Aug 2013Tech Support: Performed remote troubleshooting with diagnostic techniques.Consulting: Delivered the highest level of customer service to county employees.Problem solving: Increased performance with an installment of Windows. Associate, New York Life, Leawood, KS May 2011 July 2012Business Processes: Exceeded organizational tasks that led to a Supporters AwardCash Management: Processed disbursement requests in accounting system.Process Improvement: Contributed to developing new procedures for organizational tasksSoftware Development: Added new updates to companys beta website. Counselor, SSI Disability, Kansas City, MO Sept 2009 June 2010Successfully utilized medical records and compile reports to determine benefit eligibility.Maximized contact and interactions with claimants. E D U C A T I O NB.S. in Computer Information Systems, 2006Lincoln University, Jefferson City, MO.C E R T I F I C A T I O NFront End Web Development, Codify AcademyJava Development, UdemyS K I L L SHTML/CSS, JavaScript, Java, Angular, Bootstrap, UI/UX Design Photoshop, PostgreSQL ( Node, React in progress) |