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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address Euclid AveBloomingdale IL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary:Administrative Professional with experience in maintaining calendars, expense reports and internal databases and record management systems.Excellent written and verbal communication skills, proven capability of handling multiple tasks within tight deadlines and previous experience handling customer/client inquiries.Proficient in Microsoft Office (Word, Excel, PowerPoint and Excel) as well as Salesforce and QuickBooks.Professional Experience:Uprightlaw January 2015 February 2018Executive AssistantScheduled meetings between attorneys and clients over Skype.Acted as liaison between attorneys and client when communicating court dates.Assisted over 100 clients per day by phone with filing Chapter 7 and 13 bankruptcy cases.Educated clients on the step by step process of filing for bankruptcy and responded to general inquiries.Maintained and updated clientele database using Salesforce including confidential information (social security numbers, credit card information, etc.).Aided and instructed clients on the process of completing and sending the appropriate documentation in order to successfully file for bankruptcy.Acted as a liaison between clients and their designated attorneys to ensure all necessary forms were completed and documentation was filed accordingly.Prepared clients for petition reviews and 341 hearings.Provided clients with information pertaining to payment plans and assisted with creating plans best suited for customer's needs and levels of income.Supported team members and executive staff with general administrative duties.Perfect Towing September 2010 December 2014DispatcherResponsible for obtaining detailed and accurate information for service calls in a fast paced setting to provide to service men ensuring all service requests are responded to in an efficient and time sensitive manner.Scheduled drivers to go onsite to clients/customers location and managed drivers expense reports.Acted as liaison between insurance company, driver and customer/client.Updated and maintained customer and dispatching records into a Microsoft Access database.Generated and processed all outgoing company billing.Assisted HR with a variety of tasks including screening potential clients, holding interviews, and processing new hire documentation.Mitsubishi Company July 2005 July 2010Executive Administrative Assistant/Sales SupportAnswered a large volume of incoming calls (400 to 500) per day) and directed clients to the appropriate employee.Managed complex calendars and scheduling for senior management and installers and made all necessary travel arrangements.Maintained expense reports for service team.Assisted with general inquires via phone and email correspondence.Logged all technician information into Fieldserve database in a prompt and accurate manner to guarantee all deadlines were met and properly billed.Audited service records on a consistent basis to keep all equipment updated and under warranty.Entered orders, prepared quotations, and ordered parts.Assisted HR and Senior Management as needed with day to day activities.Education:Hoffman Estates High School, Diploma |