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| | Click here or scroll down to respond to this candidate Areas of Focus: Sales Management, Sales Consultation, and Marketing
Execution
QUALIFICATIONS PROFILE
Award-winning and top-producing sales professional with proven track record
of success in maximizing revenue, market share, and unit growth within
diverse industries. Armed with solid sales management and customer service
experience in overseeing and implementing strategic solutions and
consultative sales techniques to boost customer satisfaction, retention,
and loyalty. Expert at securing transactions and establishing long-term
relationships and strategic alliances with key customers and partners to
identify opportunities, increase client base, and gain repeat business.
AREAS OF EXPERTISE
Product Presentation | Lead Generation | Referral Management | Profit
Growth
New Business Development | Cross-functional Leadership | Commercial Sales
and Accounts Administration
PROFESSIONAL EXPERIENCE
Gordon Food Service (GFS) ( Grand Rapids, MI
Sales Representative | Customer Development Specialist 1994-Present
o Act as key liaison between sales representatives and functional partners
within the organization
o Take part in team effort focused on developing and implementing new
customer implementation process
o Administer the code bidding for national accounts and local sales teams
o Handle customer orders and interface with clients to recommend out of
stocks and substitution options
o Function as an effective information resource on product-related
questions for customer development specialists, national account
managers, logistics, and sales support
o Identify customers credits and respond to invoices- and credit memos-
related inquiries
o prepare business analytics reports for customers and GFS team
Career Highlights:
V Brought significant increase to annual sales of commercial sales
accounts, education and healthcare food services accounts by $3.5M to
$5M in total sales through strategic growth and profit development in
highly competitive industry
V Demonstrated excellent performance which led to numerous awards such
as:
. Winners Circle Award for generating top sales in 2008 and 2015;
. Gold Club Award for delivering significant sales increase and
company impact in 1998 and 2005;
. Accounts Receivable "Collector of the Year" Award from the Credit
Department in 2005 and 2006;
. Sales Team of the Year Award in 1996, 1999, and 2015; along with
other money collection awards.
EARLIER CAREER
North American Van Lines Inc. ( Fort Wayne, IN
Customer Service Representative
Regional Sales Team
Commercial Freight Planner
EDUCATION
Bachelor of Science in Public Affairs, Minor in Speech Communications and
Labor Relations
Indiana University, Bloomington IN
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