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                                                 Candidate's Name , MBA
          Street Address  - Phone: PHONE NUMBER AVAILABLE - Email: EMAIL AVAILABLE
Objective      To leverage my accounting, managerial and analytical skills to enhance my career and maximize my contribution
                                           to my employers mission.
Technical and Professional Skills

        Deal Directly with Patients

        Extensive Collections Experience
        Coordinate and Schedule Appointments
        Extensive Customer Service and Provider Communication Experience
        Extensive Charge Entry, Coding, Auditing and Billing
        Supervised a staff of fifteen accounting professionals
        Medical Terminology, ICD-9, HCPCS, and CPT Coding
        McKessen HealthQuest HBO, Epic, ePremis, iTerminal, Microsoft Excel, Microsoft Word, Microsoft Outlook, and
         Microsoft PowerPoint.
PROFESSIONAL EXPERIENCE
  Cleveland Clinic, Cleveland, Ohio
  January 2010-Present
  Financial Counselor- Taussig Cancer Center
    Highly Demanding Area
        All Standard Activities of a Financial Counselor
        Doctors, Patient walk-ins, Patient Calls, Clinical Staff Paging
       Same Day Authorizations for Treatment, Imaging Services and Office Visits
       Estimates and Collections
    Coordinator Surgery/Special Unit - Taussig Cancer Center
     Coordinated Services and Special Instructions Requested by Patient and/or Physician
        Performed Scheduling Intra and Inter Department
        Coordinated Multiple Physician Appointments
       Communicated with Patients, Physicians, Insurance Companies, and other Clinical Staff
    Financial Counselor - North Coast Cancer Center
     Counseled Patients Regarding Insurance Benefits and Payment Obligation
     Performed Financial Assistance Assessments to Approve or Deny
       Kept Abreast of the Marketplace Healthcare
       Ensured Compliance with HCAP/FAP Policies and Regulations
    Account Representative II
     Consistently Met Production and Quality Standards as Outlined by the Department
        Identified Payment/Payer Inconsistencies Through Tracking and Trending Analysis and Provided Updates to
         Management
        Facilitated/conducted Team Meetings to Outline Strategies and Goals to Increase Cash Inflow and Reduce Denial

         Medical Summit, Frisco, Texas
         January 2009-October 2009
         Account Representative
        Worked Directly with Patients to Resolve Account Balances Due and Facilitate Payment Plans
        Performed Follow-up with Insurance Companies.
        Lowered One Practices Accounts Receivable from over $1 million to less than $300,000

EDUCATION          MBA  Concentration in Accounting, 2016
                   Everest University
MEMBERSHIPS & AWARDS

      2014 Employee of the Month Financial Counselor
      2013 Gallup Team Member
      2011 Team Captain for the American Heart Association
      2009 Volunteer for Rebuilding Together Cleveland