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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjective: Administrative position with focus on Client Relations/Customer Service. Dynamic and organized professional seeking an Administrative Assistant position using great attention to detail and office management expertise to support executives and build a loyal client baseSkills & Experience:Homeland Security Database, Oracle, PeopleSoft, My E-Screen, Recruiter Workspace, E-Verify, Time & Expense, Cisco, Outlook, VMS tools, info-paths, scheduling, coordinating, On Base, Share point, Sales ForceConduct Payroll including processing adjustments, timesheets, check requests collecting time cards etc.Process backgrounds for various vendors through Sterling, Backgroundchecks.com, Accurate Backgrounds, Talent wise, Ferguson, First Advantage etc.Verify identification and employment authorization through Department of Homeland Security.Building spread sheets complete with pivot tables in Microsoft ExcelKnowledge with medical benefits, workers compensation, W-4, billing, injuries, OSHA, service agreements and payroll proceduresAble to use multiple computer monitors and multi-task while answering callsVery detailed orientedAbility to organize, prioritize and problem solveAbility to type 40-50 WPMProcessing I-9s, schedule multiple panels for drug screens as well as medical vaccinations.Aerotek 06/16 CurrentAdministrative AssistantHeavily communicated with contractors, clients and customers over the phone, email as well as in person correspondenceScheduled client compliance needs, including drug screens, physicals and vaccinationsPartnered with multiple offices to coordinate inter-office onboarding and new hire orientation requests.Maintain and modify individuals pre-screening employment status as well as sending out report 2-3 times dailyCompleted various weekly audits to maintain client and corporate compliance; drug and background, E-verify, and multiple payroll auditsImplemented and maintain MS Excel spreadsheet where the compliance process for60+ candidates per week are updated and shared daily.Utilize various portions of People Soft/Oracle software to assist in completing payrollGenerate candidates onboarding paperwork as well as provided assistance in its completionProvide information regarding benefits, payroll, workers compensation and client specific compliance during daily new hire orientations.Ordered client background checks while using proper guidelines and followed up according to their results.Communicate and update account managers, recruiters, and payroll team dailyMet deadline and cut-off times for auditsK&H Lithographers, Aerotek Contract 02/16 06/16Postal Administrator AssistantCreates and revises systems and procedures by analyzing operating practicesVerify all mails before shipping.Take sample weights of mail to verify all shipments are accurate before postal proceduresApply weights, number of mail pieces, pallets or gym packs into system to make sure variance is balanced for postal paper workVerify if mailings are international, first class, or domestic to follow next procedureUpload file onto Postal One websiteSchedule drop dates and FAST appointmentsFill out various postal paperwork for Post OfficeOrganize files and copies for shipping departmentWashington Federal Bank, Parker Staffing Contract 08/15 12/15Director of Client Care ServicesHandle inbound callsSetup online accounts for clientVerify identity, transfer funds to different accountsGive out balances, view transactions, check pending and ACH transactionsStatus card lost/stolen, issue new cardSet up forms for clients if they travel internationalDirect clients to appropriate departmentTransfer callsAnswer questions concerning accounts with proper proceduresGuided customers in accessing their accountsMcCarthy Retail Finances 01/15 08/15Loan TellerVerify customers payroll and bank statements to determine loan eligibilityMake decisions for loan amounts with companys guidelinesAnswer calls and questions, make debt collection calls, and reminder callsCash verifiable pay checks, and government checksVerify if checks, pay stubs, bank statement are not fraudulentCopying, faxing, sending and responding to emailsCash handling, Western Union money transfers, money orders, activate cell phone plansMulti-tasking using two different program computersAssure quality customer serviceSeattle Specialty 08/14 01/15Insurance OperatorProcess mortgage insurance for clientsExperience using one noteData entry both alpha and numericUpdate and renew insurance policies from one screen to anotherVerify if policies can be renewed or switch to another carrier by viewing customers historyCancel policies per guidelinesAdd premium amounts per guidelinesResponding and sending emailsAble to go beyond minimum required quota of 800 insurance documents by end of shiftCompleted very high attention to detailed data processingMaritz Research 02/10 03/11Customer Service Telephone InterviewerPerform outgoing calls to clients customersPerformed survey related questions to customers products and in store service experienceData entry of survey resultsSchedule phone appointments while working in a fast paced environmentHigh volume call center abilityAbility to meet required quota of 350-400 calls before shift endsAble to remain calm and professional with customers in difficult circumstancesEducation:Polytechnic High SchoolDiplomaReferences:Leslee Graves - Aerotek RecruiterPHONE NUMBER AVAILABLECarmen Von OlnHausen- Aerotek Payroll SpecialistPHONE NUMBER AVAILABLEJennifer Sei- Funko- Data Entry clerkPHONE NUMBER AVAILABLECory Blythe- Aerotek RecruiterPHONE NUMBER AVAILABLE/pre> |
